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Customer Ratings & Reviews

Your price for this item is $519.99
The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 34 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Rated 4 out of 5 stars

    Great purchase! Slight flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 1/2 the original price i’m very happy with my purchase! The only flaws I noticed when it came in was that it wasn’t updated (majorly outdated and slow due to lack of updates.) The iPad is slightly bent in the middle as well. Otherwise it’s perfect for college and entertainment which is what I bought it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular new IPad Air 13". Screen is so vibrant and bright and the sound is amazing! I love the fact it is AI ready for whatever Apple has in mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is defective.I try to update or restore many times but still not working.Currently it is keeping restart and stock on fixed page.I am so frustrated.I want to return it.I bought it on Oct.15.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best iPad ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tablet I’ve ever used! The screen is huge but not restrictive due to its sizes. And the capabilities are far superior to other tablets

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Refurb ipad pro 12.9

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase. Price was very competitve to other resale sellers. Ipad was promply shipped and packaged extremely well. Will definitely purchase refurb tech from Best Buy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Workhouse of a Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad, works well. Works with my pencil and keyboard too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far , so good, no complaints, as everything works as expected, and the condition was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! It works amazingly and holds a charge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good iPad for Schooling, Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad to use for taking notes in my last year of college, as well as to use for playing some bigger mobile games. My only complaint is that the battery life is not great, and can die fast especially if you're using a more demanding app. However, the display is fantastic, and things run very smoothly. I don't regret purchasing this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent article, I loved it. So far I haven't had any problems with the product. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbushed 12.9” iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refurbished iPad for my husbands and he loves it! I’ve never bought any refurbished electronics however the price was excellent with 256GB and I do trust Best Buy and the Geek Squad to always deliver on their promises and they did not disappoint! iPad works perfectly but if i ever have ussues my Total Tech will take care of it! Love, love, love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Quality, but not sure about value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes in with no original packaging, but it is packaged safely in the box. The charger and cable comes with it seems to be apple product but not original ipad charger. The appearance is flawless, not any scratch on screen or back. After used for a week I checked the battery quality from analytic document and the maximum capacity for battery is 100%, which means they replaced the battery. As for performance, you get what you get. If you use this as a base iPad with 12.9 inch with ProMotion screen, and your daily task is only watching videos, the performance can do the job. The machine came with iPadOS 18 installed. But if you expect this to replace some laptop task, you need to get the M chips version. As for value, amazon refurbished excellent is cheaper than this, but they only gurantee 80% battery capacity. Not so sure if it worth the price. It all depends on expectation. As a youtube viewer, it might even do a better job than new 13 inch iPad air.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my daughter love it.highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it , to have it, Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad. I’ve really enjoyed it far more than I thought I would. I do like this size and with the case I purchased, I didn’t like it at first but I discovered I did not have it on correctly . Now it is Awsome ,gives me the vibe of a lap top and it hold my Apple Pencil. Wish I had bought this along time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPad Pro 12.9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looked brand New and functions properly. My son is using it for Procreate and loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice tablet .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear view and functioning very well , my kids enjoy the tablet very much .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and looks great and I love using it at school and work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I bought this product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product! Came on the date expected. Still in good condition. The battery life is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for musicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son's graduation. Its perfect for all of his music. When he plays a show he only carries just the pad and his horn. Its much more covenient.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Happy me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase was as advertised and a great deal

    I would recommend this to a friend
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