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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 28 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Geek Squad Certified Refurbished 13-inch iPad Pro M4 chip Built for Apple Intelligence Wi-Fi 256GB with OLED's overall performance. One customer describes it as the best tablet on the planet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much and it’s faster than the previous iPad Pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tech!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like a new one, except battery doesn’t seem to last as long as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad for a fantastic price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished iPad was in perfect condition and was barely used. I’m so happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bueno!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best tablet on the planet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tablet on the planet. Nothing even comes close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to buying anything “refurbished” I know I can trust BEST BUY.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They sent a 5-year old mini instead!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is tough. I bought an open box ipad and they sent me the completely wrong on (about 4 generations older and an ipad-mini to boot). The packaging was right but whoever re-boxed it dont have a clue. I went to my local best buy and they made me pay an ADDITIONAL $150 to fix it because "they didnt have an open boxed unit to replace it with". Since this is for the open box/refurb, I recommend just buying new the first time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPad was never delivered according to UPS they gave it to me in my hands that never happen I reach out to Best Buy and Best Buy said no refund that I would need to contact the police I am like are you serious anyways I contacted citi cards and they are working on it so stupid for Best Buy to said that where they don’t have any prove that was deliver to me.

    No, I would not recommend this to a friend