Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$314.99
Save $35
Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 42 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%
would recommend
to a friend

Customers are saying

Customers value the excellent condition and high quality of the Geek Squad Certified Refurbished Air 2 Wi-Fi 16GB. Many reviewers noted that the iPad looked and functioned like new, praising its appearance and performance. The included accessories and timely delivery were also appreciated. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Rated 1 out of 5 stars

    Charger has a problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iPad air 2 is how the iPhone is equipped with the charger

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice iPad like a brand-new. It's got a stunning design, powerful innards and a superb suite of apps. It's as near to tablet perfection as you're going to get.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Pleasantly Surprised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the iPad Air 2 has been out in the market for nearly 2 years, the retail asking price they go for is still quite steep. When Best Buy was selling a refurbished 16gb Gold iPad Air 2 for $299 [they had a promo running that slashed $100 off their $399 asking price for a refurbished model] … it really seemed too good to be true. And so I was skeptical. Since it was Geek Squad Certified and since I knew I'd always have the option to return the item if I wasn't completely satisfied with my purchase I figured I really didn't have anything to lose. I've purchased refurbished products before, and so I'm fully aware that they can be hit or misses. In this case, I'll admit, there were some cosmetic scuffs and scratches on the back of the device, but the screen was like new. While I wasn't all that thrilled about the casing, the functionality of the device was flawless [Especially, when compared to the performance of my iPhone 5S, which is aging gracefully]. Ever since I bought a cover, a tempered glass screen protector, and a stylus, truth is, I really couldn't be happier. My Geek Squad Certified Refurbished iPad Air 2 was a total hit!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good product though it is refurbished

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ipad was shipped on time and delivered on time. There was no original box but the packing was good. All other accessories are genuine. It works good and looks like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cautiously optimistic!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked great out of the box. And started up fine, in general it works like brand new ones I have had in the past. The one thing I am worried about was for two days the pictures and videos looked really bad. The morning I called geek squad it was working and I had only had it so that once sense. It has been about month now without problems, I just hope that little gremlin doesn't return. It runs every app I have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Looks just like new!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the packaging, I would never know this unit was refurbished!! It came with a brand new charger, and it was in perfect condition. It was a great value, and I got $85 for trading in my old ipad 2 to put toward this one. I am very happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    EXCELLENT PURCHASE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted an IPAD for my mom but she refused to get a new one. We looked at the refurbished ones online and she fell in love with the silver. The IPAD was received on time ( UPS put in strange place) and was in excellent condition. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like New great iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This certified iPad came in a generic Best Buy box but was very secure so no issues. The screen and cables all seemed brand new. Worked flawlessly. No issues at all. Definitely worth the discount to go certified refurbish.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Just as nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refurbished iPad Air 2 compared to my daughters brand new iPad is no comparison. They both look and perform the same. No scratches on the front or back. The only differences were the price and packaging.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure when I return it for another one it will be fine but my iPad lost the IOS on day one. Apparently this is a common problem. Then after reloading IOS now it has locked me out because it does not recognize the initial password and says o need to find previous owner. Great, no wonder it's a refurb. Apparently not refurbed enough

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great iPad at lower cost!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always hesitant when it comes to purchasing refurbished items. Geek Squad guarantees the product and this iPad is just like new without paying full retail price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for internet use only

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPad works great for the purpose I need. It's doesn't have data plan, which I didn't want. I'm glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new refurbished Ipad Air 2! Able to afford one for both kids. Not a scratch on them. Would not hesitate to buy a refurb from Best Buy Geek Squad ever!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new for used price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new refurbished Ipad Air 2! Able to afford one for both kids. Not a scratch on them. Would not hesitate to buy a refurb from Best Buy Geek Squad ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this as an upgrade to the older model she had. A great deal from Best Buy and delivered to the stored ahead of scheduled date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great IPad Air 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Apple air 2 because is easy to work, lightweight to carry and the price was right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the iPad Air 2... should have gotten the 32 gb version, but that was my mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jumped on this product when it came up. I expected it to have the high standards that Best Buy always provides and I was not disappointed. It was perfect, not a mark on it. I cannot recommend one highly enough. Why pay full price when you can have one just like new for hundreds less.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Very satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was purchased refurbished and looks and operates like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPad Air

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Air gets the job done. You can code with this iPad

    I would recommend this to a friend