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Customer reviews

Rating 4.3 out of 5 stars with 1277 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the refurbished AirPods Pro. They appreciate the great value and condition of the product, as well as the comfortable fit and long-lasting battery. However, some customers have expressed concerns about missing ear tips, parts, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,277 reviews
  • Pros mentioned:
    Functionality, Sound quality

    Rated 5 out of 5 stars

    Best earphones for Apple products.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can’t beat AirPods Pro. Even higher end sets can’t compare to these earphones in terms of functionality and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good, noise cancellation is nice. Longer battery life than older model

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling on these are great. They are light and stay in my ears when I workout.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality, Sound quality

    Rated 5 out of 5 stars

    Definitely recommend these earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, they are very easy to connect and the sound quality is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have these and still use them. Being that they're refurbished I'm surprised they've lasted this long. Still hold power, and still can charge wirelessly. All in all, I'm happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Air Pods pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them very comfortable do not hurt my ears and the vattery last a ñong time .

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Ear tips, Packaging

    Rated 1 out of 5 stars

    Disappointed; not as described!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not only did these not work at all, (the light comes on when charging, But that is it. ) They arrived in a clear bag with no accessories AT ALL ! :( and I had a pair in the past so was just missing one , but when this deal appeared could not resist as they are amazing. No eart pads , did not work at all and poorly packaged. Never seem Best Buy ship item how this one was. extremely disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves them. They are her favorite thing. I just wish Best Buy would have told me before I bought them they had been purchased previously and returned. When this happens you have to jump through a bunch of hoops to get Apple Care,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Daughters every day use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being refurbished I was worried they wouldn’t last long. But to my surprise they are still going strong almost a year later and daily use!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good, very expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing (I’m not an audiophile) noise cancellation is very very good, transparency mode is super natural

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Only option

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else would you choose? So easy to connect and find if you lose. Great battery life and comfort

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My buds !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first earbuds ,and they don’t disappoint! I love these so clear and great sound .the charge last forever!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good shopping experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price, best quality,The best service, the fastest speed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy listener

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 4th pair of this generation AirPods. They are super comfortable reasonably durable and sound fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great battery last a long time and sound quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! Best AirPods yet! Quality great and charged for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AirPods review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These honestly work so good. I upgraded from my AirPod 2's and it was completely worth it. Noise cancellation is incredible. The dynamic head tracking is real unique as well I gave it a 4 because the sound quality is good great, but not the best ever

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them and the quality and they stay in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Convenience, audio file perfection!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the original iPod pros several years ago. I found them to be amazing when I want to be able to hear bionically, as well as listen to music with that perfect sound. I am an audio file and I find these AirPod Pro twos to be a game changer! Convenient and easy to use. They seamlessly switch between my different Apple devices and I find that to be perfection. Thanks B. B.!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling was good , great battery life ! Only doenside is might be easy to lose them

    I would recommend this to a friend