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Customer reviews

Rating 4.3 out of 5 stars with 1277 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the refurbished AirPods Pro. They appreciate the great value and condition of the product, as well as the comfortable fit and long-lasting battery. However, some customers have expressed concerns about missing ear tips, parts, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,277 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    MUST BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them within a couple days. It did get delay but only one day so thats not too crazy it was definitely worth the wait. I got them and they dont even feel or look refurbished. I’ve had them for weeks now and i’ve dropped them multiple times playing basketball, sweated in them and all. And they still work just like new

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Functionality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. Looked new, for being refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods pro refurbished are a real deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air pods pro are a fantastic addition to your apple devices, quick connectivity to any device and great sounding as well. These refurbished air pods are a great way to save money and get all the advantages of a brand new pair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Refurbished Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the airpods. Noise cancellation is good. Received with some scratches to charging case and new ear tips. Problem with the airpods being paired to previous owner. No way to resolve that except by previous owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No difference with new.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with 'Apple - Geek Squad Certified Refurbished AirPods Pro (2nd generation) ' as my 1st generation airpods pro is broken. I was little hesitant initially to go with a refurbished product , but could not resist the temptation considering the price difference. No issues as of now. Dont feel the difference so far.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has great sound and fits the ears pretty good.....

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    AirPod Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound at times sometimes not. They have a great battery life I can usually get through work using one at a time in a 8 hour shift

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgraded from the originals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better. Thats all there is. Updates in noise cancellation and new features. They blow the old ones away. I replaced the old ones because the battery was getting weak and they were pretty beat up. I wasnt nice to them. The new ones seem to be better quality and better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First time AirPod user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as "Geek Squad Refurbished" models. I've had not a single issue with them. They sound great, charge easily, and work as they should. The music playback is really good, crisp, and clear. For me, the earbud tips did not work well and would not seal. I ordered a set of foam tips and they made a huge difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best thing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I ever had change my life nice sound quality on where I go with my kids somewhere is very loud. I just put them on make my head clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little sister AirPod was chewed up by my dog lol so I got her there and she loves them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Airpod junkie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my airpods! work perfectly even though they are refurbished. This is my 3rd pair and needless to say they work just as well as the brand new ones I had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I bought these AirPods. I was thinking about buying the noise canceling headphones for quite awhile, but I didn’t because I didn’t think there would be a big difference between these and my old ones. I was wrong. I fly for work frequently and these headphones are so much better onevthe plane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this AirPods to replace ones that I lost, it works great for a refurbished, I just used new Earpieces in them

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Very good sound case and buds look like new

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Fire Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im really glad that i made this purchase! i lost my previous airpods and lowkey i was kinda scared to buy refurbished airpods, but they literally look BRAND NEW. they work perfectly and im super happy with my purchase! i swear, best buy never disappoints w the purchases i be making :))))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. The sound quality is rich,Everything syncs perfectly across my devices, which makes it even better since I’m deep in the Apple ecosystem. A great choice for anyone who loves music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, comfortable fit, easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good Quality Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad experience in regards to shipping, order did come late (came at standard free shipping) despite me paying for expedited shipping. However, the product actually came in excellent condition. No flaws. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AirPod pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best refurbished item I have bought to date. Over a year in and they are still working great and battery life is amazing

    I would recommend this to a friend