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Customer reviews

Rating 4.3 out of 5 stars with 1277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the refurbished AirPods Pro. They appreciate the great value and condition of the product, as well as the comfortable fit and long-lasting battery. However, some customers have expressed concerns about missing ear tips, parts, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,277 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, no complaints. I had high hopes that these would be a little more comfortable than the non pro buds, but they are still not great (comfort-wise). Love the option to adjust sound on the ear pod.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have problems with the AirPod staying in my ear so I purchased these to solve that problem. Not sure if it was the AirPods or just bad reception but when I used them, I was told sometimes that they could not hear me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality headphones w/ neat upgrades.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these phones for my wife! She absolutely loves them. They were an upgrade from her previous AirPods. The noise cancellation is amazing and the volume control is really neat, along with the spatial sound aspect. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t even tell they’re used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved some money buying refurbished and would definitely do it again. They’re comparable to a brand new pair. Just as clean, startup/set up like new and works perfectly. I had the prior generation and I’m glad they fixed the bugs. Honestly, these are the best ear phones I’ve owned to date.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing what I purchase in my life, the best earphones for everything, i loved, I still have them to this day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great but easily lost

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third set and I forgot about the refurbished ones because they’re easily lost, but they were great. although I’m considering getting the Ray-Ban metal glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my girlfriend. They’re working fine. The AirPods are in good working condition, nothing is missing. The box the AirPods came in is okay but besides that everything else works well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great airpods

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality apple earbuds awesome refurbish job couldn’t even tell they weren’t brand new love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were certified refurbished and after a terrible mistake with my last brand new pair I decided to try it and it was basically brand new. I couldn’t tell that they’d even been refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Get yourself the best AirPods Pro deal from Geek S

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite skeptical at first but it’s with the risk. Came in excellent condition and works perfectly, even the battery lasts longer than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pros - Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased AirPod Pro earphones relinquished. Product came in original box, clean, having all assessories and product literature. Pro's sound great! Noise cancellation and transparent (mixing of ambient noise) are VERY nice features. I love these AirPod Pros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way better than the og airpods. they stay in my ears better and the sound is better too. i also appreciate that they read messages and have phone answering capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,well worth the money very durable and hasn’t broken since I bought it almost a year ago

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No help

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are GREAT but APPLE CARE is useless. We took the first damaged one, after 7 months to Best Buy & they said theres nothing they could do. No help.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these a couple months ago and everything came in just as the new ones look in the box everything works perfectly fine the sound quality is great and connection is amazing as well I can go two floors up and my AirPods would still be connected overall 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    airpod pros literally saved my sanity in school / work and would def recommend buying some, audio quality is good, bass wise, you would need to tweak a bit but yea does the job just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Why pay full price?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my teenager whose level of responsibility didn’t warrant any further Investment anymore full price Apple products. She’s very happy and we saved a few dollars. Product has given us no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tremendous sound field

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality! I finally made the decision to upgrade from my generic ear pods to the 2nd gen airpod pros and I am so amazed at the sound quality; they compare in sound to my Beats headphones and I am very happy

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Buy Refurbished is the Way to Go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now purchased two electronic items from the Best Buy refurbished section (Apple Watch and these AirPods Pro (2nd gen). Both products have been like new and have worked perfectly (the watch for years!).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. They block out my boyfriends snoring. Gave 5 stars because they don’t hold a charge through the whole night. But they do charge fast.

    I would recommend this to a friend