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Customer reviews

Rating 4.3 out of 5 stars with 1277 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the refurbished AirPods Pro. They appreciate the great value and condition of the product, as well as the comfortable fit and long-lasting battery. However, some customers have expressed concerns about missing ear tips, parts, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,277 reviews
  • Rated 4 out of 5 stars

    Second generation has nice new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair after owning the first generation. Original buds developed static and were replaced under warranty. Love the new control features in this generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Great Product. I love this product. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    AirPod pro gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and we’re exactly what I was after!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    AirPods Pro refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silicone ear buds were not replaced or cleaned. The box was a mess. Once connected to my phone I got a notice that the first owner who the AirPods are bonded too can see my location. I assumed the refurbished process would include a factory reset. Was not impressed with the sound quality. The noise cancelation is excellent and all the other apple connectivity features. Everything bestbuy/geek squad was pretty dissapointing. Spend the extra $50 and get them new.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Goodgood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent my son very happy with eberything about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last minute gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a last minute gift, I was kinda of worried about them being refurbished but it came with all original packaging and items. Turn on out the box and paired right to the phone. All features were also working.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Looked brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod came with the original box and looked brand new

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement over the previous AirPod version.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!men!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished Apple Air buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15 yr old grandson seems satisfied with this product. I wish I could have afforded to buy new instead of refurbished. I thought the refurbished price was high

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my airpods recommended 100% it come as a brand new

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent ………………………………………………………………………………excellent .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work amazing!! But they don’t stay in the ear when you are sweaty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound but peters out after 2 years

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these AirPods but i bought at least 10 of them for my family. I think the shelf life is about 2 years. Apple needs to make it a little more durable and longer lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Best Airpods ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great for every day use!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods is very good, the Apple brand is very good, the delivery in the store was excellent, the customer service is quite good, they explain everything to you and the most important thing is that your product is original

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You usually think twice about buying refurbished but I tried these and they work just as they should and came with everything the new ones would come with. Perfect condition and everything. Definitely recommend to save money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Airpods Are Great expect the old owner didn’t remove the airpods and so Find My Airpods Doesn’t work due to the previous owner not removing them but apart from that the airpods are great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an extra pair of AirPods. So far so good. Only downfall for me was it didn’t connect to my iPod nano 7th gen, just because the nano had 2.0 Bluetooth and the AirPods are 4.0

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Missing ear tips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Medium ear tips are missing, and it said it’s usb c - c charging cable but it’s lightning cable.

    I would recommend this to a friend