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Customer reviews

Rating 4.3 out of 5 stars with 1277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the refurbished AirPods Pro. They appreciate the great value and condition of the product, as well as the comfortable fit and long-lasting battery. However, some customers have expressed concerns about missing ear tips, parts, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,277 reviews
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, good headphones. But when connected to an Apple TV, they can cut out,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod pro 2 are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a great In ear bud. I do have some problems with them giving back a strange sound. Other than that they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly. I was a little worried because they were refurbished. However, they work great came packaged perfectly with all the components. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods are a lifesaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the air pod pros because they are good for on the go. No need for a bulky headset when you have the air pods they seamlessly connect to your phone and you are good to go. No issues with the item being refurbished either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was nice but, I bought them refurbished and now I constantly get a message that somebody else (presumably the previous owner) can track me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good pick up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son and he loves it. No problem with it being refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apples best teen silencer.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kid she loves them and now she is a ghost during car rides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as Christmas gift for daughter. “I” was VERY skeptical about buying such an item refurbished. However, my daughter is VERY pleased and satisfied!! Well worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best. I bought them for my grand nephew and he is very happy with all of the different features. He said It's like surround sound in your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves them. The sound is great noise cancelling works she cannot hear me at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as good as new, but could have been reseted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as good as new, but they were synced with the previous owner's phone when I got them. I had to reset them to their factory settings myself. It would be nice if this was done as a part of the refurbishing process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks okay and works well with Apple products, I just wish they had an app from APPLE to use with Android devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buds for life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these becouse they allow me to walk through the wolrd listening to music and ambient noise around me. In case the foot clan show up i can hear them sneaking up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a samsung user…. But trying this omg. In love with them n the price i got them for…can’t beat that!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great; love the shorter stem than the older version

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Refurbished Air Pods - Dirty, Missing Ear Pieces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods work... but came dirty, and missing ear pieces.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Not good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AirPods is not charging I would like to replace

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great air pods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was perfect and my kids love them! One daughter has different size ear lobes and having the option to use different ear buds was fantastic!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I suggest everyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features was awesome, but I expected more sound. Of course it is not good for ear, but I love to have more bass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine but the find my on your phone and the double click skip/pause button on the airpods itself.

    I would recommend this to a friend