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Customer reviews

Rating 4.3 out of 5 stars with 1277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the refurbished AirPods Pro. They appreciate the great value and condition of the product, as well as the comfortable fit and long-lasting battery. However, some customers have expressed concerns about missing ear tips, parts, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,277 reviews
  • Rated 4 out of 5 stars

    The quality of airpod pro?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good item but, it don't fit well and it did pretty well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mena

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition for an Apple watch. Main problem is that they fall out unless ear hooks are purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked good just that find my iphone for the airpods doesn’t work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod Pros 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well except for one issue. My AirPod Pros 2 do not show up on Find My Location app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daily earphones. I love the adaptive mode. Try to get these in a open box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear piece

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy on the ear clear sound, noise reduction light wieght

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    H

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love and enjoy my ear buds works well with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features on these new ones so worth the money!! Must have!! Get some asap!! You won’t regret it!!

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    False Advertising the Accessories

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not come with all of the tips for the AirPods despite advertising that it does. If you call they will request you return and order again - the new pair you order will also not come with the tips. There is no resolution. Apparently refurbished means that they are allowed to advertise the product coming with whatever they like whether that’s true or not. Supervisors are always dealing with exceptionally high call volume and do not expect a call back. Poor customer service and false advertising.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with item so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son as a Christmas gift and the packaging was good and came with original charging cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    $400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rerřfifiridifigofflglvovlvkfifidtzyxtzysyd40000000$400

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small but work good charge running first easy to lost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good i like it and i will keep it the price is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save your money!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things act brand new you cant even tell that they are refurbished. Why not some money at the same time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod Pro 2nd generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and overall use for these are the best. How did I get along without them? Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Better than my echo buds. Only complaint is that they attract and retain dirt. I work in a shop and it’s IMPOSSIBLE to keep them clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for parents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my parents to use on vacation and around the house w their tablets. So far they love them. Noise cancelling works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great with great sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no difference between these and new ones as these function as if they were. brand new with all the functions of the new ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished? Luck of the draw with a used item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished? More like used and repacked. You are at the mercy of which used item you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some airpods!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess my only gripe is that they never stay in my ears! Ive had to buy two pairs! I can never retrieve them from the snow however - they are unbeatable

    I would recommend this to a friend