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Customer reviews

Rating 4.3 out of 5 stars with 1277 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, and battery life of the refurbished AirPods Pro. They appreciate the great value and condition of the product, as well as the comfortable fit and long-lasting battery. However, some customers have expressed concerns about missing ear tips, parts, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,277 reviews
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmass present for my son. He loves them, and uses them everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description and the item are promptly given and delivered in only a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod Pro’s 2nd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked Great, Can’t even tell they’re refurbished feels like they are brand new.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money. Buy the new ones.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of them is linked to someone else’s Apple ID so I can’t add it to mine. And they can see my location anytime because it’s their AirPod. It’s irritating. Just buy the new ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product,good price,good service,i recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod air

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the tips are shaped to fit your ears… I would recommend these for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great sometimes will slip if you over sweating but great when on a load airplane

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Companies are unprofessional since Covid

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones need a lot of tweaking. If he leaves them find my device on your phone cannot find them. Apple can help you find them and Best Buy doesn’t care if you can’t find them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Missing Medium ear tips - not recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two pairs of these and neither one had medium sized ear tips on them. They included the S, XS, and L but came without the M's. I double-checked the listing and it specifically said Medium ear tips were included. Returned both and bought new open box for the same price from Woot. Very disappointed - Best Buy had nothing to say about the missing parts when I returned both pairs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product would definitely recommend this to someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for son. Package box was messed up but AirPods seems fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    supper nice you can buy this product hope you will not be regret

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is great no problems at all all features work greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent in every way, impeccable product!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my daughter for Christmas and she loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding great price and overall works great thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods there good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good base and they work really good I like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase with Best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, works well , no issues , fast shipping .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were bought for my daughter and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Packaging came in nice and the delivery was fast! Thanks BestBuy!

    I would recommend this to a friend