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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1032 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,032 reviews
  • Rated 4 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Highly recommend. Git two pairs . One for my son and one for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Beats Fit Pro for working out, and I am very pleased with them. But I wanted another pair of wireless noise-cancelling earbuds for casual wear. The sound on my Beats is very good, but the AirPod Pro sound quality and noise canceling are superior. I am still trying to find the right ear tip for me. The mediums slip out when talking or chewing. Definately would not trust these on a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods pro Max vs airpods pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the airpods Max and needed something portable and light. I travel a lot so these two features make a difference when traveling. After using the airpods pro 2 for two days I love them. Next week I will be on a flight for 3 hours and I will test the noise cancellation feature in that scenario. Enjoy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but should last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product but over time it loses some of the qualities which make it special. I’ve had it for almost a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 6th pair we have purchased in the family. Great quality and easy to use with other apple products. This was a refurb purchase to save a few bucks and they were like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST AIRPODS EVER

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got scammed for the same ones purchased on a website and they did not work, so I bought these from Best Buy and they were so helpful with my purchase and listened to what I was wanting. I still have them and are hands down simply the best. They stay in place, charge fast with a long battery life, and are easy to locate if misplaced! Not to mention the noise cancellation is impeccable! They are just great and you can’t go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Usb-c

    Rated 5 out of 5 stars

    AirPods for the Kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter lived without one of her AirPods for a year and a half. After I bought a pair for her brother, who loves his, I finally bought her this set for her birthday. Best present, no contest!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    H

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, noise canceling is great. Battery life is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound of Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale a while back. They were an excellent deal for certified refurbished! I love the adaptative audio technology and noise cancellation features. Syncs easily with any Bluetooth device, both Apple and not. The sound is fantastic. I will definitely be purchasing AirPods in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. They don’t fall out of my ear and the sound quality is very good. Love the noise cancelling. Battery lasts very long as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great works great and superb sound quality and fit in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Packaging

    Rated 5 out of 5 stars

    Open-Box AirPod Pro 2 USB-C

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pristine condition and was able to get Apple care. Definitely worth the savings. Other than the box being dented etc. did not affect the AirPods Pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air pods pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as new, mic could be better. But as far as refurbished goes this is beyond that. The sound is great, the connectivity is perfect, mic is the only con but every pair comes different.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancellation I have ever had on earbuds, and surprisingly they stay in my ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great AirPods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well! They are still working over a year later. Only issues I had was when I first set it up it would randomly disconnect, but that is no longer an issue. Also the right ear noise dampening isn’t as good as the left side but it is negligible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work & fun...or to block out a spuse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife works from home and uses these daily for Teams meetings and to listen to music while working..or to just not here.me when i go.in her office to ask a question...so I know the noise cancelling works. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a Samsung guy until I got these. Geez Samsung earbuds don't even compare to these. Love them!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works 10/10! Love the complete blockout mode, definitely makes it so I can’t completely hear and the charge lasts forever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shipped AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods themselves are great. I went to buy in store but had them delivered to my house. However when it was delivered the box didn’t include the manual or ear tips, which was to be expected due to this item being refurbished. The issue that I had was not having a charging cord in the box. After waiting for them to be delivered, I had to drive to my local store. The manager was very helpful and agreed to refund me the price for the cord (I was considering buying the cord directly from Apple). I was then able to use those funds to buy the charging cord and also a cleaning kit. I’m very pleased with my purchase and the customer service in store (Murfreesboro, TN) was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using the regular AirPods since they came out and decided it was time for an upgrade. These are amazing! The sound is clear and loud. The noise cancellation is perfect for the gym or walking through a parking garage. The Dolby atmos lets you really enjoy your music listening experience.

    I would recommend this to a friend