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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1006 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,006 reviews
  • Rated 5 out of 5 stars

    Feels brand new, love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Geek Squad Certified Refurbished AirPods Pro (2nd Gen) look and work like brand new. Sound quality is amazing, noise cancellation is top-notch, and they pair instantly with my iPhone. Battery life is great, the case was spotless, and the fit is super comfortable. Can’t beat the price for what feels like a brand-new pair. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great step up from original model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace an original set of Airpod Pros. The second gen units have notably improved sound quality, noise cancelation, and quality of life features over its predecessor. They are partially seamless to use when switching between different Apple devices, like a Mac and iPhone. Having the charging case finally have a speaker greatly helps in finding the device if lost. Only nitpick is that the case closes with a loud snap. I would have preferred if closing was silent, but that is 100% subjective.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Djdj

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these and had them delivered to my house. When I received the package, it looked tampered with. I opened the package and the box was empty. I notified Best Buy, they got me another pair, but I went into the store to pick them up. Great job in rectifying a bad situation!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound OK, went with Bose QuietComfort Earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought since I have mostly Apple products. Main Benefit is the easy integration to my Apple devices. Liked using them with the Apple 4K TV, and listen to TV instead of speakers, via the available feature to search and automatically connect AirPods. You can turn off feature also. The main disadvantage is the sound quality. The QuietComfort Earbuds offer incomparable sound for my opinion. You can also link them to the Apple TV 4k to listen instead of speakers. Also , overall for music , and videos , YouTube, etc. Ultimately, whether this is for you , depends for what you'll use them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling & easy to connect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I can do about anything including cutting the grass and can hear audio perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    airpods pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pusharse 100% recomend, perfect sound, battery and everithing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They good just no middle tips but for price its good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect wireless, noise-cancellation earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the first AirPods Pro, these have better sound especially in the low and mid range, and much better noise cancellation. The Adaptive Noise Cancellation is also very nice, the middle ground between full noise cancellation and transparency. The case and the earbuds now show battery level on your iPhone all the time, not just when they're open in use. An all-around improvement to the first gen and in my opinion close to perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for your hard working buck!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is pretty good and the integration with iPhone makes it a seamless connection. The sound quality is perfect not hifi levels but definitely close. I was pleased enough with this purchase that I bought another pair for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality ever. Noise cancellation does exactly as it says. Fit nicely in the ear. Don’t regret the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutly Amazing!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these knowing full and well that they were previously owned and used. I didnt have high expectations outside of them working and functioning properly like it was guaranteed they would. The AirPods I received were perfect they came with all of the ear peice attachment sizes. They were so clean and i even had them check out by apple to make sure everything was good and they even said they looked like they were new out of the box. I have haf no problems with them and love them so much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big sound with great clarity easy to pair and fits snug in my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Good but no ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods came in excellent condition. Noise canceling feature works great. Reason for only four star is that they came without ear buds which were shown on the sale page which made me believe they came with the product. I had to buy mine separately.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition! Works like they are new! I love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Usb-c

    Rated 5 out of 5 stars

    I love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace my 1st gen AirPod Pros. These sound better and I like that they're USB-C. It was a great deal that I couldn't pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod pros 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these AirPods they gave good noise cancellation and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them everyday! Love them so much, comfortable, hardly ever falls out, and love the noise canceling feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the ones with lightening port, which were great for iphone users, but i just hated that i couldn’t just use one cable to charge all of my devices, so I purchased a new set with USB-C charging port. Now I know now much is different from the ones with lightening port, but to me they sound better. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 plus year and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a certified re newed, over 1 year ago, it was in excellent condition, and still running perfectly fine. Best buy are so good in their certified renewed items. You can never go wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never guessed they were refurbished. These are great earbuds and the noise canceling is awesome.

    I would recommend this to a friend