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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.3 out of 5 stars with 1043 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,043 reviews
  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Airpods 2 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, easy to connect and they have their charger

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using the regular AirPods since they came out and decided it was time for an upgrade. These are amazing! The sound is clear and loud. The noise cancellation is perfect for the gym or walking through a parking garage. The Dolby atmos lets you really enjoy your music listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at the technology contained in the Air pod pro 2nd generation. I wear prescription hearing aids and these air pods Bluetooth farther and connect quicker to my iPad and iPhone. When I speak my air pods pause whatever media I’m listening to and resume playing after my speaking stops. I highly recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST AIRPODS EVER

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got scammed for the same ones purchased on a website and they did not work, so I bought these from Best Buy and they were so helpful with my purchase and listened to what I was wanting. I still have them and are hands down simply the best. They stay in place, charge fast with a long battery life, and are easy to locate if misplaced! Not to mention the noise cancellation is impeccable! They are just great and you can’t go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "These refurbished AirPods Pro 2 are absolutely indistinguishable from new! The noise cancellation is incredible, sound quality is crystal clear, and the USB-C charging case works perfectly. Geek Squad's certification process definitely delivers - I saved money while getting the same premium Apple experience. Best decision I made for high-quality earbuds!"

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect wireless, noise-cancellation earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the first AirPods Pro, these have better sound especially in the low and mid range, and much better noise cancellation. The Adaptive Noise Cancellation is also very nice, the middle ground between full noise cancellation and transparency. The case and the earbuds now show battery level on your iPhone all the time, not just when they're open in use. An all-around improvement to the first gen and in my opinion close to perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Usb-c

    Rated 5 out of 5 stars

    I love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace my 1st gen AirPod Pros. These sound better and I like that they're USB-C. It was a great deal that I couldn't pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality ever. Noise cancellation does exactly as it says. Fit nicely in the ear. Don’t regret the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY**

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CAME BRAND NEW FOR CHEAPER THEN THE ORIGINAL PRICE 100% RECOMMEND

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mother in law, she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    airpods pro

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pusharse 100% recomend, perfect sound, battery and everithing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound of Heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale a while back. They were an excellent deal for certified refurbished! I love the adaptative audio technology and noise cancellation features. Syncs easily with any Bluetooth device, both Apple and not. The sound is fantastic. I will definitely be purchasing AirPods in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big sound with great clarity easy to pair and fits snug in my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Good but no ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods came in excellent condition. Noise canceling feature works great. Reason for only four star is that they came without ear buds which were shown on the sale page which made me believe they came with the product. I had to buy mine separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great AirPods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well! They are still working over a year later. Only issues I had was when I first set it up it would randomly disconnect, but that is no longer an issue. Also the right ear noise dampening isn’t as good as the left side but it is negligible

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Djdj

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these and had them delivered to my house. When I received the package, it looked tampered with. I opened the package and the box was empty. I notified Best Buy, they got me another pair, but I went into the store to pick them up. Great job in rectifying a bad situation!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod pros 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these AirPods they gave good noise cancellation and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition! Works like they are new! I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really good purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Airpods. Great purchase. The sound is amazing. If you will use for calls or just playing music, this is a highly recommended product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but should last longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product but over time it loses some of the qualities which make it special. I’ve had it for almost a year now.

    I would recommend this to a friend