Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.3 out of 5 stars with 1043 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,043 reviews
  • Rated 4 out of 5 stars

    Sound OK, went with Bose QuietComfort Earbuds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought since I have mostly Apple products. Main Benefit is the easy integration to my Apple devices. Liked using them with the Apple 4K TV, and listen to TV instead of speakers, via the available feature to search and automatically connect AirPods. You can turn off feature also. The main disadvantage is the sound quality. The QuietComfort Earbuds offer incomparable sound for my opinion. You can also link them to the Apple TV 4k to listen instead of speakers. Also , overall for music , and videos , YouTube, etc. Ultimately, whether this is for you , depends for what you'll use them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air pods pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as new, mic could be better. But as far as refurbished goes this is beyond that. The sound is great, the connectivity is perfect, mic is the only con but every pair comes different.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mariluna

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my air pods very comfortable, small. Love the noise canceling very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the ones with lightening port, which were great for iphone users, but i just hated that i couldn’t just use one cable to charge all of my devices, so I purchased a new set with USB-C charging port. Now I know now much is different from the ones with lightening port, but to me they sound better. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for your hard working buck!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is pretty good and the integration with iPhone makes it a seamless connection. The sound quality is perfect not hifi levels but definitely close. I was pleased enough with this purchase that I bought another pair for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE these! They have a good grip and the feel amazing in your ears and the batteries lasts for days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Highly recommend. Git two pairs . One for my son and one for me.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Might vary from customer to customer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only leaving it as good because when arrived it came in a clear bag and that’s it nothing else but operation wise so far really great saved some money going the used route don’t regret it at all just wish was packaged with a box they seem almost new still under warranty

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, I would recommend to anyone. They fit super well and have a great sound, also comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancellation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro offer impressive active noise cancellation, a comfortable in-ear design, and seamless integration with Apple devices. The sound quality is well-balanced, and the transparency mode adds a useful layer of awareness. The customizable controls and sweat/water resistance make them versatile. However, the battery life could be longer, and the price is relatively high compared to other options in the market. Overall, a solid choice for Apple enthusiasts seeking premium wireless earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refurbished AirPods Pro.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great. Came in retail box with all accessories. Only issue was the retail box was covered with a bunch of stickers. Fortunately they were easy to remove. Price could definitely be better too. Got the same item elsewhere sealed in perfect box for more than $50 cheaper. Yes, I can return it and have a warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Apple AirPods Pro

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them ever day and the audio seems great. I get a lot of comments that my microphone is echoing or static. Was told that wasn’t normal from a friend who also has pros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work & fun...or to block out a spuse.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife works from home and uses these daily for Teams meetings and to listen to music while working..or to just not here.me when i go.in her office to ask a question...so I know the noise cancelling works. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device it was clean works perfectly and came with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPods. Much better sound than previous generations. Also like the fit better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent condition and funcionality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected, the sound is excellent and ease to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    airpods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect confition and sound quality, barely ever have to charge them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great power. Practically brand new

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods to have. It has great modes that you can toggle through that best suits the environment you’re in. The sound quality is 10/10. Couldn’t be any happier. Was contemplating on Bose earphones or Apple. Being in the Apple ecosystem. I just had to get the Apple AirPods. I’m glad I did. End of my search for a pair of earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just as good as brand new AirPods and just way cheaper!! But when I try and use the Find My app on my phone it was mismatched devices. But other than that truly just like brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Buy new instead

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my teenager. They works like brand new, battery life is great. Only problem is they cant be added to find my iPhone. Not sure if we’re missing something or they are still registered to the previous owner. Wish we’d have tested this earlier, would have returned for a different refurbished pair or waited for prime day price of $169

    I would recommend this to a friend