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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1006 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,006 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect confition and sound quality, barely ever have to charge them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPods. Much better sound than previous generations. Also like the fit better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awwwwwsum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. Great sound. Great to work out in and sound barrier block when using trimmer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp clear sound. I use them mostly while riding my bike, running and phone conversations in stores. They work perfectly every time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro offer impressive active noise cancellation, a comfortable in-ear design, and seamless integration with Apple devices. The sound quality is well-balanced, and the transparency mode adds a useful layer of awareness. The customizable controls and sweat/water resistance make them versatile. However, the battery life could be longer, and the price is relatively high compared to other options in the market. Overall, a solid choice for Apple enthusiasts seeking premium wireless earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and like new. I want to get another pair to use.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just as good as brand new AirPods and just way cheaper!! But when I try and use the Find My app on my phone it was mismatched devices. But other than that truly just like brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Deal And Fast Shipping!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Deal: $149 Apple Air Pods 2 Pro Open Box Geek Squad Refurbished. Shipping Was Super Fast & the Earbuds Were Basically Brand New. They Work And Sound Good. Satisfied With The Deal, Thanks BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointing Refurbished AirPods - Poor Microphon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Geek Squad Certified Refurbished Apple AirPods Pro (2nd generation) with MagSafe Case (USB‑C). While the item arrived on time and appeared to be in good physical condition with all parts included, the microphone performance was extremely poor. During calls, the other party could barely hear me, and my voice sounded muffled and underwater. While the sound quality for listening was acceptable, the microphone issue renders these AirPods Pro unusable for calls, which is a significant drawback, where i had to return it. Based on my experience, I cannot recommend purchasing these refurbished AirPods Pro. If you intend to use AirPods for calls, I strongly suggest investing in a brand new pair. I've switched back to my Sony headphones, which offer superior sound quality and excellent dual-device support. The difference in microphone clarity is night and day."

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AirPods are fantastic! It seamlessly integrates with the Apple ecosystem. If you already own an Apple device and have an iCloud account, you should have access to everything you need and want on your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    iPod pro are amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPod pro. I bought a pair that the geek squad had refurbished. Came in the original packaging. Looked new. Work great. Love the noise cancelation. Love how you can adjust the volume on the iPod itself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get easily overwhelmed when my surrounding is too loud. Now i can easily play some calming music without outside noise. I love the noise cancelling and its easy to use. I bring it everywhere i go. I would recommend it to people everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these - couldn’t tell they refurbished and sound quality is awesome!! Weirdly find the old school ones more comfy but these def provide better sound - it’s amazing as is the sound deadening.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2 g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the noise cancellation and sound quality I’ll definitely by another

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Looks New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these airpods so much and these work very well, like new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Purchased as a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as a gift so I can only review based on that person's response. They seem to enjoy the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly Like New, at a Better Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!! I forgot these were refurbished until I saw this review request and it reminded me of the fact that they weren’t new at purchase! They are working exactly like new! What more can you ask for!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    long lasting battery life, great noise cancelling, comfy but can be a little pricey

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! All the earbuds worked great. Some items had very used and questionable power cords. Would buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Product received not matching with description adv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description was not accurate, 2 versions of this product were offered, being the type of charger the only difference: lightning vs USB-C. I requested the USB-C version but ended up receiveing the lightning ones; when I went to the store to exchange them the USB-C version was not available for refurbished ones so I ended up having to buy new ones. The person who received my return was questioning me about the silicone ear tips that should come mounted on the ear buds (M size), I explained I didnt receive them, only the packet with small or large ones.

    I would recommend this to a friend