Customer Ratings & Reviews

Description was not accurate, 2 versions of this product were offered, being the type of charger the only difference: lightning vs USB-C. I requested the USB-C version but ended up receiveing the lightning ones; when I went to the store to exchange them the USB-C version was not available for refurbished ones so I ended up having to buy new ones. The person who received my return was questioning me about the silicone ear tips that should come mounted on the ear buds (M size), I explained I didnt receive them, only the packet with small or large ones.

Love the iPod pro. I bought a pair that the geek squad had refurbished. Came in the original packaging. Looked new. Work great. Love the noise cancelation. Love how you can adjust the volume on the iPod itself.

I really didn’t think I would like the air pods. I love my beats but they give your ear fatigue. These do not and the intuitive noise canceling really works. I live in Chicago and I can walk downtown and i barely hear all the noise around with these on. Had no issues with them even though they are refurbished.

Great price for pro earbuds that look brand new and sound as-expected.

I bought a certified re newed, over 1 year ago, it was in excellent condition, and still running perfectly fine. Best buy are so good in their certified renewed items. You can never go wrong with it

Very cool. Great sound. Great to work out in and sound barrier block when using trimmer.

In excellent condition and worked perfectly. Easy to reconnect to my phone.

I purchased a Geek Squad Certified Refurbished Apple AirPods Pro (2nd generation) with MagSafe Case (USB‑C). While the item arrived on time and appeared to be in good physical condition with all parts included, the microphone performance was extremely poor. During calls, the other party could barely hear me, and my voice sounded muffled and underwater. While the sound quality for listening was acceptable, the microphone issue renders these AirPods Pro unusable for calls, which is a significant drawback, where i had to return it. Based on my experience, I cannot recommend purchasing these refurbished AirPods Pro. If you intend to use AirPods for calls, I strongly suggest investing in a brand new pair. I've switched back to my Sony headphones, which offer superior sound quality and excellent dual-device support. The difference in microphone clarity is night and day."

Excellent choice in ear buds. Sounds is fantastic. Battery last a good while.

Purchased this item as a gift so I can only review based on that person's response. They seem to enjoy the item.

Sound amazing. Easy to pair with my phone. Work like new

Great value! All the earbuds worked great. Some items had very used and questionable power cords. Would buy again.

Bought for my twelve year old son and he loves them!

I love it since my other one got ran over by a car but the audio keeps taking it away and sometimes it disconnects fully

Love them. Easy to pair, great quality audio and long lastimg battery.

Ordered two pairs when the price dropped. I figured refurbished items would be cleaned and repackaged in good condition. One pair arrived used and dirty (earwax in the earpiece!). Customer service was terrible when we tried to exchange. I had to reach out multiple times. We ended up getting refunded but beware its a coin toss of what you will receive. However, we are happy with the clean pair. It paired easily and is working good so far. Both boxes were also worn with some extra stickers and did not come with original paperwork or packaging. You may not want to buy these as a gift.

Thy work well the noise canceling works amazing. I have over the ears and they are just as good. Now have downloaded the hearing aid and am starting to use them in noisey areas and gatherings. Work good.

I have had issues with geek squad refurbished purchases in the past so I avoided buying refurbished products from best buy. I needed a new set of airpods and these seemed like a good deal with the best buy certificates I had so I took a chance and got lucky as these are so far excellent.

Great quality for an open box item for people who enjoy the fancier boxes like apple it sucksthat it was broken but that it really! Cord was perfect and so was the case and each airpod no scrapes no buffs just a beaten box.

Great sound quality.. does not stay in ears very well. Good choice overall