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Customer Ratings & Reviews

Your price for this item is $124.99
The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1006 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,006 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 recommend They look new and sound perfect and not to mention they are cheaper than the new ones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good choice for the most part.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality.. does not stay in ears very well. Good choice overall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I’d buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and came in EXCELLENT condition! My wife loves them!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Its great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it since my other one got ran over by a car but the audio keeps taking it away and sometimes it disconnects fully

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods Good quality I have had for 2 year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these AirPods for a while now and they still work perfectly fine!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice... it's the best airpods of all... clear and crisp...

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    AirPods Pro 2nd Generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In excellent condition and worked perfectly. Easy to reconnect to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing noise canceling and hearing aid help

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thy work well the noise canceling works amazing. I have over the ears and they are just as good. Now have downloaded the hearing aid and am starting to use them in noisey areas and gatherings. Work good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it has taken a while and some YouTube videos to understand how this works, I find they work very well. Battery life is also excellent on these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice in ear buds. Sounds is fantastic. Battery last a good while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods came as described! My husband love them. The sound quality is great. Totally worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Even better than GENERATION ONE AirPods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use connects very easy no rattling sound like the previous version I bought that were refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Work like new

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing. Easy to pair with my phone. Work like new

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beat that box up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for an open box item for people who enjoy the fancier boxes like apple it sucksthat it was broken but that it really! Cord was perfect and so was the case and each airpod no scrapes no buffs just a beaten box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods the great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them had them over a year and yes they work so great I can ask Siri anything and yes he deliver there great Im a driver for a delivery service so you can understand how valuable that is juggling packages and moving none stop 10 out of 10!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ordered 2 - 1 arrived dirty & 1 was clean & nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered two pairs when the price dropped. I figured refurbished items would be cleaned and repackaged in good condition. One pair arrived used and dirty (earwax in the earpiece!). Customer service was terrible when we tried to exchange. I had to reach out multiple times. We ended up getting refunded but beware its a coin toss of what you will receive. However, we are happy with the clean pair. It paired easily and is working good so far. Both boxes were also worn with some extra stickers and did not come with original paperwork or packaging. You may not want to buy these as a gift.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AIRPODS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, i had recently lost my airpods and found these. They are amazing and worth paying for but, what I will say is I can’t figure out the find my feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of the AirPods Pro 2 (refurbished). The box was a little beat up, but the product works flawlessy and looks brand new. Can’t beat $90 off the brand new price. Will buy refurbished products again in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Geek Squad better this time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues with geek squad refurbished purchases in the past so I avoided buying refurbished products from best buy. I needed a new set of airpods and these seemed like a good deal with the best buy certificates I had so I took a chance and got lucky as these are so far excellent.

    I would recommend this to a friend