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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.3 out of 5 stars with 1056 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,056 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp clear sound. I use them mostly while riding my bike, running and phone conversations in stores. They work perfectly every time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing noise canceling and hearing aid help

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thy work well the noise canceling works amazing. I have over the ears and they are just as good. Now have downloaded the hearing aid and am starting to use them in noisey areas and gatherings. Work good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pod

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good and strong I have it for a while and still working good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Way better than beats fit pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got these after a year dealing with the beats fit pro. Not only do these have the wireless charging, but theyre far more comfortable in my ears. The noise canceling is superior, adaptive is very nice too. Audio quality is great. Just wish that theyd work with MS Teams on PC, but my beats do not either.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST AIRPODS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT QUALITY-LOVE THE AUDIO AND MIC. THIS ARE THE BEST REFURBISHED AIRPODS EVER

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Airpod pro (3rd gen)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently lost my airpods and being a college student with no job was really hard to replace. Buying refurbished pods from here was the best decision, not only did i save it was well in my budget and i don’t regret my purchase. Will be buying again ‼️

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Refurbished AirPods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are well inspected when they are returned and they sound original from Apple. I don’t have any fear when buying refurbished AirPods from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refurbished headphones work just as good as new ones at a great price. The only issue I can say I have is that you can’t use the find my iPhone thing to locate them. It just says they’re mismatched.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good choice for the most part.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality.. does not stay in ears very well. Good choice overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods; they work wonderfully. I can listen to my favorite music anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it has taken a while and some YouTube videos to understand how this works, I find they work very well. Battery life is also excellent on these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pod pro 2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and they are way better than the current generations…. I wish they made the current generation with the capability of hearing aid and the cushion are spectacular

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works very well however, upon receiving the product I had to clean the tips as they were dirty. Even if it had been used before if it is going to be resold it should be cleaned as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awwwwwsum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. Great sound. Great to work out in and sound barrier block when using trimmer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase I had really old AirPods and needed new ones but didn’t want to spend so much, luckily I found these refurbished ones and they work as if they are brand new. Grateful Best Buy has this affordable option.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched over from android and I was looking for something to listen to music for my iPhone everyone had some AirPods so I was looking for some but didn’t wanna spend too much on the pros so I bought the refurbished ones and they are sooo good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods pro 2 are great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them, Geek Squad knows what their doing. Wouldn’t have bought refurbished unless it’s from them! Never owned an expensive pair of earbuds before and it is a night and day difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - Geek Squad Certified Refurbished AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal on refurbished AirPods Pro! Sound quality is still top-notch, and the MagSafe case is super convenient. Geek Squad certified gives me peace of mind. Great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Good as New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly! Even better, they came with a warranty for a year so not only did I have the 90 day from Best Buy, but also coverage until next year. They work exactly as anticipated, and have no issues with them so far. Buying these refurbished was an excellent way to save quite a bit, would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like is that they slip out even with the adjusted rubber. Maybe it’s just me. Great sound, noise cancellation is greater than ever, the stereo option, all good stuff

    I would recommend this to a friend