Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.3 out of 5 stars with 1056 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,056 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased two pairs and it’s a pretty decent buy. I was excited to try these AirPods and they did not disappoint. I recommend purchasing this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods rock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t think I would like the air pods. I love my beats but they give your ear fatigue. These do not and the intuitive noise canceling really works. I live in Chicago and I can walk downtown and i barely hear all the noise around with these on. Had no issues with them even though they are refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best putchase ive ever made

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was amazing no scratches no nothing very shiny definitely reccomend except the packaging was a bit off but its okay

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Even better than GENERATION ONE AirPods.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use connects very easy no rattling sound like the previous version I bought that were refurbished

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    AirPod pro 2 CAME OUT AMAZINGGG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the AirPods Pro 2 were refurbished it looked sooooo brand new! The new smell and everything with all us sizes included just wished they added the medium bud size since that is my preferable size but I’m happy :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They are pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good… good sound and noise cancellation, but they don’t feel comfortable in my ear. I tried the different sizes and they either hurt or fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bring it back

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like listening to music back in the day. Can hear all the great sounds so clearly. bringing back my love for listening to great sounding music

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good as new condition and 9 Months of Apple Care

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Came with probably 3 months of use and still has 9 months of apple care included when I checked it in settings. Didn’t include original box but came in bubble wrap in a Best Buy Box with all accessories and in perfect working condition, looked as if brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods came as described! My husband love them. The sound quality is great. Totally worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence + savings

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get refurbished airpods to save money. I checked on Amazon, but didn't feel confident buying from the sellers listed. I checked Apple and Best Buy. Apple's prices were higher, and I have faith in the Geek Squad. I'm happy with my choice!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2 g

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the noise cancellation and sound quality I’ll definitely by another

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best air pods I ever had. It is perfectly linked and matches my iPhone and has a perfect sound quality and noise cancellation is fabulous. Charging case is amazing and charges the pods every time I'm not using them

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Refurbished Air Pods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished Airpod Pros for my daughter. They worked wonderfully and had everything in the box. I didn't realize that there was no warranty on them when they are refurbished. So unfortunately I took them back and bought a new pair when they were on sale. I would not recommend these if you want the two year warranty that Total Tech Members get.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! transparency, adaptive and noise cancelling work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a Risk a bought refurbished and they were pretty much flawless and they weren't missing a thing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Airpod Pros- Refurbished

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying refurbished airpods is better than buying new ones because, why buy new ones for $50 more when refurbished products give you the same flawless functions just like new ones?

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good condition

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in original box with good condition. Rest assured its an apple product and came in apple warranty

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable , good for small ears .

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are small and comfortable. Have different size ear buds which I appreciate. I have small ear canals. Quality is great, sound is excellent including noise cancellation . The case can charge with the magnet or plug in so that is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rerubished ear buds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice gadgets, how ever after 2 week I lost the right earphone, nose cancelling is perfect even this is a refurbished. Worth to buy eve is pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I’d buy again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and came in EXCELLENT condition! My wife loves them!

    I would recommend this to a friend