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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.3 out of 5 stars with 1043 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,043 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good condition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in original box with good condition. Rest assured its an apple product and came in apple warranty

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Good as New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfectly! Even better, they came with a warranty for a year so not only did I have the 90 day from Best Buy, but also coverage until next year. They work exactly as anticipated, and have no issues with them so far. Buying these refurbished was an excellent way to save quite a bit, would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent works perfect i love it Once restored, they function as if they were new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great airpods. They work perfectly. The adaptive mode and the noise canceling are great and work together for busy enviroments.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased two pairs and it’s a pretty decent buy. I was excited to try these AirPods and they did not disappoint. I recommend purchasing this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best putchase ive ever made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality was amazing no scratches no nothing very shiny definitely reccomend except the packaging was a bit off but its okay

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Refurbished Air Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these refurbished Airpod Pros for my daughter. They worked wonderfully and had everything in the box. I didn't realize that there was no warranty on them when they are refurbished. So unfortunately I took them back and bought a new pair when they were on sale. I would not recommend these if you want the two year warranty that Total Tech Members get.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice... it's the best airpods of all... clear and crisp...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods Good quality I have had for 2 year

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality! Apple really surprised me this time, definitely would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best air pods I ever had. It is perfectly linked and matches my iPhone and has a perfect sound quality and noise cancellation is fabulous. Charging case is amazing and charges the pods every time I'm not using them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They are pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good… good sound and noise cancellation, but they don’t feel comfortable in my ear. I tried the different sizes and they either hurt or fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Airpod Pros- Refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying refurbished airpods is better than buying new ones because, why buy new ones for $50 more when refurbished products give you the same flawless functions just like new ones?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence + savings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get refurbished airpods to save money. I checked on Amazon, but didn't feel confident buying from the sellers listed. I checked Apple and Best Buy. Apple's prices were higher, and I have faith in the Geek Squad. I'm happy with my choice!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good as new condition and 9 Months of Apple Care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Came with probably 3 months of use and still has 9 months of apple care included when I checked it in settings. Didn’t include original box but came in bubble wrap in a Best Buy Box with all accessories and in perfect working condition, looked as if brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    AirPod pro 2 CAME OUT AMAZINGGG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the AirPods Pro 2 were refurbished it looked sooooo brand new! The new smell and everything with all us sizes included just wished they added the medium bud size since that is my preferable size but I’m happy :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rerubished ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice gadgets, how ever after 2 week I lost the right earphone, nose cancelling is perfect even this is a refurbished. Worth to buy eve is pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, i was impressed with quality sound. Will do recomend the product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable , good for small ears .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are small and comfortable. Have different size ear buds which I appreciate. I have small ear canals. Quality is great, sound is excellent including noise cancellation . The case can charge with the magnet or plug in so that is convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a great buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great Buy I would have have buy and should have bought two

    I would recommend this to a friend