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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.3 out of 5 stars with 1043 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,043 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Airpods refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item cant even tell they are refurbished my son was definitely happy. They came quickly and they had a great sale price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dynamic sound! Battery life could be better, but the sound quality is pretty excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. Was a little hesitant because it was my first time buying a refurbished one.. but since I’m on a budget I would say it works just as fine as the new one. No complaints so far

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good as new!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. Good as new. Device was clean and in perfect working condition

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    I loved these!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these away to get the new ones, big mistake!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My chose

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel so confortable with them, the battery and quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My new airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my previous Airpods stop working so I got these. They look new, and works great. The noise cancel on these are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, nice sound and good deal on open box

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Just Luke Brand New….only less expensive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Refurbished is just like brand new, only less expensive. The AirPods came with everything…case, brand new charging cord, and of course the AirPods Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Ipod pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great iPod pros use for work music calls texting and In car

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    YOU WILL NEVER LOSE THEM!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MagSafe charging case includes the U1 chip with precision seeking. THIS IS A GAME CHANGING FEATURE! I also have the beats fit pro but they r gonna be replaced by these airpods because this saves me a lot of time!

    I would recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not expect the airpods to not come in a box. It was my first time buying refurbished so i had no clue what to expect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they feel and the outer around block. True sound definition. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work excellent. Like open books and it work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 1 out of 5 stars

    Still connected to previous owner's Apple ID

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy neglected to check if the AirPods were still connected to the previous owners, so when I received them, my only option was to return them (neither Best Buy nor Apple could help). This also meant the previous owners could see my location, which I imagine would bother some people. Also, the AirPods came missing the medium sized ear tips, which was a big bummer for me, which I would imagine would be a more common issue. The AirPods themselves were great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tune out noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter and she has been pleased with them so far. No issues, she says they tune out the noise well. Good buy

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, the medium-sized ear-cups are missing from the package, but everything else is like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The refurbished Pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase refurbished ones ffor lesser price .They work the same. I have been pleased with my purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Airpod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product. I would recommend this product to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st gen and this upgrade was a game changer! love the sound and charging

    I would recommend this to a friend