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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.3 out of 5 stars with 1044 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,044 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my sister and she loves they. Great quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and great value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great value. I got these refurbished and saved some!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service. The quality is superb and the sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As good as new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as good as new. Purchase geek squad renewed unit and saved a hundred dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for value and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop for value and money. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Superb companion for iphone 15 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like charm with my iphone 15. Spatial audio and usbc are both very good features

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Good, but can be better!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple was much better years ago. It is so expensive for what it delivery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my old pair and easier to track off my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little scratched up but came with everything I didn’t like that it came with the 15 charger cause I use my chargers for my phone which is a iPhone 13 Pro Max but still good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like new!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serious upgrade over last model and they refurbished option works just like new

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is absolutely perfect and the noise canceling is amazing as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good airpods they work well enough they came dirty tho

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks so much. Great deal and quality refurbished. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was missing the ear tips but just purchased more and they work perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AirPod!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! No any error at all! I would recommend this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and on time delivery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrives on time although the box wasn’t in the best condition. The AirPods were in pretty good condition and the warranty was still available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, but even with the smallest rubber tips, my ears hurt after wearing them awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use these every day. They are great AirPods.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just realized that these were refurbished. I would’ve never known when I got them. They look like brand new and they still seem like they were brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In great condition. My daughter loved them for her Christmas present!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time to move on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but ready to upgrade to the new ones.

    I would recommend this to a friend