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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.3 out of 5 stars with 1044 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,044 reviews
  • Rated 5 out of 5 stars

    These are my 4th AirPods Pro 2 pairs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are working perfectly fine. The connectivity is seamless and the sound quality is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing previous gen AirPods Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's previous gen AirPods Pro were making too much crackling noise - she needed to replace them. AirPods are the easiest to use when you're fully invested in the Apple ecosystem - laptop, phone, tablet, watch etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The older one had better ear fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well but not that remarkable from my old airpods. I still have the old airpods and I find I almost have a preference for the older one because it fits my ears better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought refurbished AirPod Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase! Would purchase these refurbished again! They are great and budget friendly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple airpods Pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is over all a good item only thing that it was missing was a set of ear buds that was supposed to be in the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong one in the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great. I got the refurbished ones, they packaged the wrong ones in the box. They put the lightning ones in the box, with the USB-C cable. I contacted support, they told me to take it to the store. But I'm fine with the lightning one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods work great. My only disappointment was that there were no tips and we had to buy some after the AirPods were delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ANC!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses headphones were everything I imagined! Active noise canceling is off the charts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these AirPods for my son. He absolutely loves them. They are extremely durable. He has dropped them about a million times. AirPods are still going strong!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty sure theyre fake

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them and opended the box, seemed like real airpods till i got to the cass, first the case wasnt glued properly i coudlve easily tooken it apart , second it seemed so much like plastic and the top part moves from side to side unlike real pairs. Ive had multiple pairs of different airpod generations none of these felt like this. Also the actual airpods. When they die instead of making the regular dying sound it makes a different sound , sounds like andriod headphones , also im pretty sure i got 1st gen pros even tho I orded 2nd gens. The product itself isnt that bad even tho im sure i got fake ones, noise cancellation and sound is good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods are great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPods are great they help me with my music I love my music more than anything the noice cancellation is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal if you don't want to pay the full price on the new ones! We had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no complaints. Paired well to my daughter’s phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy New

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's my fault for buying refurbished to save a buck. the sound quality changes from great to it sounds like a robot talking.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to airpods pro 2 best decision ever. cant wait for the pro 3

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    …lost them both

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great but let me be able to find it, especially if it dies…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man I am impressed with this product with my IPhone these ear buds are the I just love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase, the refurbished air-pods work very well, just like new. A good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    400 would be real nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly I don’t get why people don’t buy more refurbished stuff, especially from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished is Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money-no need to buy new. Brand new rubber ear inserts in 3 sizes.

    I would recommend this to a friend