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$249.99

Customer reviews

Rating 4.3 out of 5 stars with 1045 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished AirPods Pro for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the convenience of the Magsafe charging case and the great price point. However, some customers have expressed concerns about missing ear tips, damaged or dirty packaging, occasional connectivity issues, and receiving the wrong product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,045 of 1,045 reviews
  • Rated 1 out of 5 stars

    Wrong case version sent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent a case with a lightning charge port instead of the USB charge port. Could not return it in person at a store location because they would not accept it since it was the wrong part. Was told to return online at this point I don’t trust Best Buy to accept the return

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incomplete Set and Locked to Another Account

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my order with one missing set of ear tips, and AirPods were locked to someone else’s account with no way to reset or connect them to mine. My advice - check everything as soon as you receive the product and initiate a return immediately if there are any issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked terrible. When I opened the package the box was very beat up and the AirPods inside were not even cleaned. Product works fine after cleaning the previous owners earwax off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, didn’t work. Returned them and it has been 14 business days and refund has not made it to my account yet. Not impressed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    N/A

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t Hear Out Of Them When Talking On The Phone. The Box Charges Very Slow.

    No, I would not recommend this to a friend