Customers are impressed with the product's performance and excellent condition upon arrival. Many find it easy to use and appreciate the price. However, some customers have expressed concerns about the battery life and speed, while a few have noted issues with scratches or the screen.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 206 reviews
Rated 1 out of 5 stars
terrible experience
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am not happy with the purchase. I read the reviews and they were very promising. I ordered this for school and when received it had a interior design company connected to the computer. I scheduled a appt with geek squad and they could not remove it. Called customer service twice and they hung up on me. I finally returned it to bestbuy. Never will I purchase refurbished again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It Feels like if a school Chromebook had macOS.
It’ll function but takes some patience doing most things. The screen is pretty big though and that’s nice
I would recommend this to a friend
Rated 2 out of 5 stars
Don’t settle
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop was extremely slow, I ordered a hood one and they sent me a space grey one .. sooo I guess you get what they want you to have .
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Performance is abysmal. Not worth the cost.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nothing but problems since purchasing this. I trusted that a certified refurbished Mac from Best Buy would be reliable, but it’s the opposite. Very slow and won’t even power up sometimes (frequently).
This reviewer received promo considerations or sweepstakes entry for writing a review.
First time I bought a refurbished item and the screen was damaged. I have since returned the item and I am still waiting for my card to be credited. I went to the store to return the item and they said I couldn’t return it to the store. I had to return it via UPS. I definitely wouldn’t recommend buying a refurbished item!!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
FedEx was the shipping carrier i got for my mac, and they lost the package- yup, thats right. they conpletely lost it. come to find out the packaging is clear and reveals whats inside. 4 days later still ni delivery. cery disappointed in you fedex. best buy has been very cooperative though and the sitatuon has been “escalated” so we will see what happens now.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
You get what you paid for.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks good, worked good for the first few days until it started freezing and crashing.