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Customer Ratings & Reviews

$469.99
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The comparable value is $949.99

Customer reviews

Rating 4.3 out of 5 stars with 220 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the product's performance and excellent condition upon arrival. Many find it easy to use and appreciate the price. However, some customers have expressed concerns about the battery life and speed, while a few have noted issues with scratches or the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 220 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It works perfectly definitely recommend y’all buying one, and the delivery was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this MacBook. It’s perfect for my college work. It works perfectly, and has no damage. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy with my purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase!! Bought it for my teeenage sister to help her in school and works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ehh…its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop but now its running slow and i hate how even a second after turning it on it starts overheating and the fan is so loud.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My MacBook keeps glitching

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the MacBook is good but it keeps glitching, it wouldn’t allow me to login to my Icloud, and I be getting little white dots outline..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy ordering, shipped fast and I’m loving my MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Emani’s Mac book

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mac book is good quality and is in good condition works very well no cracks

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    What a horrible product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected a much better quality laptop for nearly $500. There is evidence of stickers on the case. You can still see the ghost outline of both of the stickers. One of them appears to be a red hot chili peppers sticker outline. There are also light scratches on the case. I did not even bother powering it on, so I can’t speak to that. Best Buy should be embarrassed that they sent out such a poor quality refurbished product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Macbook Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good laptop, GREAT CONDITION but it had its little moments where it glitched here and there and i need it for college and i don’t want it to glitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Air refurbished

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, only a few dents but doesn’t affect the usability of the MacBook. It has become my favorite device outside of my phone and it’s so fun to customize and make my own. Would buy a refurbished device again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trustworthy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really good quality, with only some scratches on the bottom, but I expected that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Forgot to remove old owner from find my

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this from the website it and it came like this when to my local best buy and they told me it was there mistake on their part and I can trade it in and get my money back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 1 out of 5 stars

    Worst experinec

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST EXPERINCE EVER !!!!!!!!! I first ordered the computer and it was stuck on "delay" for almost 2WEEKS! They refunded my money back ! I RE-ORDERED and went for pick uo at store instead , got home and the computer has a huge discoloration.. then is loading and SHUTS DOWN !!! I then try to connect it and the CHARGER DO NOT WORK !!! So i used my iphone 15 charger and the screen turned on and turned back off !!! Im so mad DO NOT ORDER !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in in perfectly good condition and until now I don’t have problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome sauce

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good packaging and nothing was wrong with the Macbooks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great computer for school work, as a high school student I have a lot of tabs open at once and I have not had any multi-tasking issues. Would recommend this product!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have been giving me a lot of problems. This computer have been given me a lot of trouble, but I have called Apple. They already fixed it a lot of time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked for 6 months.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good. Stoped working after 6 months. Need replacement.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not serious

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a MacBook but I received that the mac no charger rt it really made me angry. It's really wrong as an attitude and I didn't appreciate it at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Works Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with maybe one or two scratches but they’re not super noticeable. It does take some time for apps to open and booting takes a little while, but overall I don’t have any issues with it. This is my first experience with Macbook so I don’t really know what’s the usual, but I don’t regret the purchase. If you’re in need of a new laptop and need something quick, I think this is a pretty solid laptop.

    I would recommend this to a friend