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Customer Ratings & Reviews

Your price for this item is $309.99
The comparable value price is $949.99

Customer reviews

Rating 4.2 out of 5 stars with 203 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the condition and performance of the Geek Squad Certified Refurbished MacBook Air, with many praising its ease of use and affordability. However, some customers reported issues with battery life, noting that it may not last as long as expected. A few also mentioned minor cosmetic imperfections such as scratches on the case or screen discoloration.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 203 reviews
  • Rated 5 out of 5 stars

    Well worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife a month ago and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Description was accurate. Very happy with purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice item and nice people in the store they welcomed me with respect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computers

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice computer I really love it it’s fast and I can do many things!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, they sent one with a bad battery. They tried to charge me to fix the battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refurbished laptop! Great for students on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and has worked perfectly for my Daughter in college.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    So slow it is useless.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So slow it is useless. Cannot run Safari at all. Had to use a different computer to write this review.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little laggy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine lags when it comes to typing and my audio goes out because a loud buzzing sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a MacBook for work, school, and personal use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Performance is abysmal. Not worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems since purchasing this. I trusted that a certified refurbished Mac from Best Buy would be reliable, but it’s the opposite. Very slow and won’t even power up sometimes (frequently).

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Like a school Chromebook on a mac os

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Feels like if a school Chromebook had macOS. It’ll function but takes some patience doing most things. The screen is pretty big though and that’s nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t settle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was extremely slow, I ordered a hood one and they sent me a space grey one .. sooo I guess you get what they want you to have .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy refurbished items.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I bought a refurbished item and the screen was damaged. I have since returned the item and I am still waiting for my card to be credited. I went to the store to return the item and they said I couldn’t return it to the store. I had to return it via UPS. I definitely wouldn’t recommend buying a refurbished item!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FedEx was the shipping carrier i got for my mac, and they lost the package- yup, thats right. they conpletely lost it. come to find out the packaging is clear and reveals whats inside. 4 days later still ni delivery. cery disappointed in you fedex. best buy has been very cooperative though and the sitatuon has been “escalated” so we will see what happens now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you paid for.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, worked good for the first few days until it started freezing and crashing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will not charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing. Neither of the charging ports work on the laptop. The charger works on other devices, but the laptop will not charge with any charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and it crashed and won’t work anymore after a month

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fantastic MacBook Air with One Small Hiccup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore my MacBook Air! It's sleek, lightweight, and super responsive. The design is top-notch, and it's a joy to use. However, the only drawback is the battery life; it tends to drain quickly, which can be a bit inconvenient when I'm on the go. Nevertheless, the overall performance and portability make it an excellent choice for my daily tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Refreshed Laptop Perfect Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first apple computer after using hp products for years, exception being my phone which is an apple. I am loving the ease of setting everything up. The condition of the laptop was just about perfect except for a very small dent on the edge of one corner. The rose gold color is understated and classic. I hadn’t planned on a few extra pieces such as the docking station and extra charging cord for it however by using the docking station I was able to keep my existing keyboard and wireless mouse, plugging them into it, until I’m ready to invest in more apple products.

    I would recommend this to a friend