Customer Ratings & Reviews

Definitely the best option, I’m recommend 100% this item

I've had this computer for a year and had to send it to the Apple Store because it wouldn't turn on, and they told me the brain is dead and it would cost $600 to fix.

The major problem it has got is its poor battery, it last only an hour while using zoom meeting.

VERY HAPPY! I WAS NERVOUS DO IT BEING REFURBISHED BUT IT HAS BEEN PERFECT THUS FAR

Love it! For the price i paid definitely worth it. Only had 1 major scratch

Broke after a year and a half of regular use. I was told that certified geek squad refurbished simply means that it was broke and they fixed it. I paid $1000 for the laptop. I received no further recommendations. I was simply towed. There’s nothing they can do for me.

Got it for my daughter for Christmas and when it finally came time to set it up, we couldn’t even login. So then I had to take it to geek squad to get it serviced and it cost me $100 for them to reinstall iOS. It wanted a username and password to log into an unknown Wi-Fi. Seems to me like it was never even reset to factory settings. 

We bought this computer refurbished from Best Buy. The computer can barely run anything that's not Safari - hugely disappointing.

Had laptop for 5 months and completely stopped working went completely black. Gonna be the same price as the laptop itself just to fix. Highly do not recommend. Just buy the brand new laptop, not worth wasting money on a “refurbished” laptop.

Got the computer with a dent in it. Never dropped it stopped working after 6 months. Went to Best Buy to see if they could fix it and they said there was nothing they could do.

The screen was damaged when I received it and it only got progressively worse. It started to flicker to the point where it was unusable.

It's a great laptop and it runs pretty well so far. I have noticed the keys stick at times and it can run hot, but you can't beat it for the price I paid.

Smooth and everything is easily accessible. I was able to fine accessories to protect my keys, screen and a case for the laptop itself. I love this new computer and it was only $150 more expensive than the Dell I had previously.

Purchased for my son and he loves it! He likes that it is small enough to travel with and plans on using it for his seniors year of high school and into college.

Couldn't be happier with the refurbished MacBook. Fast delivery as promised.

Excellent laptop if you're looking to save money..

Not new. Also had previous company info on it. It does what a computer should

I am so upset, I have had my MacBook Pro for 3 months and it just started shutting down randomly shortly after start up. I took it in to our local Geek Squad and after a quick diagnostic they said it will need to be shipped off. I had to pay $80.00 to send it in even though I am a Best Buy Total member. I just received an email that the repair will be $684.75 which is almost what I paid for the unit in full as it was a refurb. JUST THREE MONTHS AGO!!!! If the product doesn't work, why resell? Bad business! I am sick!