Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 8GB Memory - 256GB SSD - Space Gray.
  • Alt View 11. Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 8GB Memory - 256GB SSD - Space Gray.
  • Alt View 12. Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 8GB Memory - 256GB SSD - Space Gray.
  • Alt View 13. Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 8GB Memory - 256GB SSD - Space Gray.
  • Alt View 14. Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 8GB Memory - 256GB SSD - Space Gray.

Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 8GB Memory - 256GB SSD - Space Gray

Model:
GSRF MXK32LL/A
SKU:
6489840
Highly rated by customers for:
$399.99
Save $850
The comparable value is $1,249.99

Customer reviews

Rating 4 out of 5 stars with 104 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished MacBook Pro for its overall performance, good condition upon arrival, and the functionality of the Touch Bar. However, some customers have reported issues with overheating, reduced battery life, and slow speed. Despite these drawbacks, some customers find the price and ease of use to be appealing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 104 reviews
  • Cons mentioned:
    Battery life

    Sad times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke within 7 months with minimal usage. Battery life went down after three months as well.

    No, I would not recommend this to a friend

  • MacBook Pro

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s work just fine so far I don’t have no problem with it

    This review is from Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 8GB Memory - 256GB SSD - Silver

    I would recommend this to a friend

  • LOVE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you best buy for this good quality macbook pro! I’m actually super impressed on how good and easy it was to set up, it gave me no problems at all!

    I would recommend this to a friend

  • Super Pleased

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everybody was super helpful especially that I am not that knowledgeable about computers .

    I would recommend this to a friend

  • Super good!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new MacBook! It’s so good it don’t even work

    No, I would not recommend this to a friend

  • Nice MacBook Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Pro works just fine. I'm able to use it for word processing and music uploads, especially since I do a lot of studio work.

    I would recommend this to a friend

  • Great Laptop for School

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop, but the touch bar gets kind of annoying when you accidentally touch it.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Returning, the computer already overheats

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheating on day one of plugging in and trying to use. Without even trying to upload photoshop or anything to the computer. You would burn your legs with the temperature of the bottom of this laptop.

    No, I would not recommend this to a friend

  • Super recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping, great service. Very happy with the item ordered.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased to have an excellent peace I bought from the best store.

    This review is from Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 8GB Memory - 256GB SSD - Silver

    I would recommend this to a friend

  • I Love It

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this Mac book for me and I’m in love. I absolutely love it!

    I would recommend this to a friend

  • Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent product that are horrible. I need a charger for my device. Like they are terrible

    No, I would not recommend this to a friend

  • Buy new

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black screen. The screen stopped working out of nowhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    You can't fail with a macbook pro!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The refurb open box saved me close to a Grand. Quality product as always

    This review is from Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 8GB Memory - 256GB SSD - Space Gray

    I would recommend this to a friend

  • MacBook

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my item been 6 months been told would get refund and still haven’t horrible service

    This review is from Apple - Geek Squad Certified Refurbished MacBook Pro - 13" Display with Touch Bar - Intel Core i5 - 8GB Memory - 256GB SSD - Silver

    No, I would not recommend this to a friend

  • Bad purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitches a slow doesn’t work to good !! Stop using it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Heats faster than I would like but it only happens with constant use 2+ hour use with multiple tabs, so what can you expect. Great for price and if you don’t want to splurge on an M1/M2! had sticker marks on it but not too noticeable, also had a small crack in screen that wasn’t disclosed but too late to return (only have 15 days!!)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Nice for college

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop i gave this to my son as a graduation gift. He is using it for college and loves it.

    I would recommend this to a friend

  • Don’t buy refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MacBook works fine but when I’m on YouTube which I am most of the time I use the computer, the screen flashes a white splotch while watching any YouTube video

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it, runs great never has issues like my HP. Highly recommend

    I would recommend this to a friend
Page 5, Showing 81-100 of 104 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.