Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $1,899.99

Customer reviews

Rating 3.9 out of 5 stars with 16 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers frequently mention the Geek Squad Certified Refurbished MacBook Pro's performance, style, and reliability, with some noting its great value and quality experience. However, some customers have reported that the device can get warm quickly during use. Additionally, a few customers have expressed concerns about the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Pros mentioned:
    Value

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad Certified refurbished 13″ MacBook Pro is a very smart buy—especially if you’re okay with minor risks that come with refurbished models and slightly older tech. For users needing reliable daily performance without shelling out $1,300+ for a new unit, it offers great value and a quality experience. Just be sure to check the charger and battery, and have a plan in place if keyboard or power hiccups arise.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is in great condition. Very few scuffs on the outside. Inside looks perfect. Runs fast. It does get warm quickly while using

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Like new

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like new. I've never had any issues, and it's perfectly great. I love buying refurbished products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely exceeded my expectations

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations. I was skeptical at first, because I do not wanted to buy an item that was previously used, however, this was the best purchase that ever made. I love how cheaper I obtain this computer and they were snow scratch,dirt or any proof of previous usage. I believe the Best Buy team really look forward the customers expectations to be exceeded and that’s what happened with me.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Overheating

    Rated 3 out of 5 stars

    Dies and overheats quickly

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple products but this laptop constantly overheats and dies fast. I will charge it and not use it for a day and suddenly it’s dead when I try using it. Also, the charger it came with did not work and they didn’t want to fix or give me a different one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook delivers an unparalleled blend of performance, style, and reliability. Its sleek design houses powerful hardware, ensuring smooth multitasking and seamless user experience. The vibrant Retina display brings content to life with stunning clarity. Coupled with robust security features and exceptional battery life, the MacBook sets the standard for excellence in portable computing.

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Mac book

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is excellent for a college student,really nice love it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing apple product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple only my favorite to use, from phone, apple watch, mackbook, ipad it is easy to use and apple products are the top notch brand wen it comes to electronic and the quality of hardware always very high..

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Complete fraud

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year owning this and the battery doesn’t work. I took into Apple and they told be the entire computer was put together with 2016 parts and it would no longer be able to be updated or used so there was no point spending any money to get the battery fixed. Best Buy said they wouldn’t do anything at they only guarantee for 3 months. Complete fraud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like brand new I missed when these came out. So when Best Buy had it for this awesome deal I had to take a chance highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, she is my new best friend, super fast and fulfills her functions excellently apart from the aesthetics she is beautiful.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Overheating

    Rated 2 out of 5 stars

    needs better cooling system

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overheats easily, battery drains to 20% after just 2 hours of use

    No, I would not recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great macbook i got for a low price, great to buy for real

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Refurbished Mac

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far great! Only have had it for a couple weeks. Check with me in 3 yrs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this product. It was refurbished, but the “N” key was stuck and did not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buy… not best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished computer was supposed to be checked over by the store before I purchased it. Within a few weeks it started glitching with the touch bar and a very bright light pulsates from it. Sadly, I only had two weeks to return it. It hurts my eyes.

    No, I would not recommend this to a friend
Sponsored