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Customer Ratings & Reviews

Your price for this item is $529.99
The comparable value price is $2,399.99

Customer reviews

Rating 4.1 out of 5 stars with 170 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the condition and performance of the Geek Squad Certified Refurbished MacBook Pro, frequently citing its excellent value for the price. Many appreciate its ease of use, but some users have noted concerns regarding battery life and occasional screen or cosmetic issues. The refurbished MacBooks generally perform well, handling demanding tasks effectively. However, heat generation is a concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 170 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It does everything I bought it for. I am completely satisfied with my new refurbished MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    MacBook Pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wonderful. I bought for the garage band app cause I like to write music and stuff like that, it’s great I love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Refurbished Mac Book

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is in great cosmetic condition and works well, however, the battery is bad. Has to be plugged in to work.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Apple 16” macbook pro 2020 intel chip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great screen computer worked great. I was worried about the heat it created, I loved the soft keys on the top of the keyboard. Moved through diffent apps effortlessly. The computer got so hot after an hour you couldnt keep it on your lap. Maybe it was because it was a refurbished model. If i find another i will probably buy it also it was unavailable for apple care and when it heated up thoight it may break down. I have had theee computers my entire life Original Mac 1989 mapple 2c and a 2006 mac book prothis will be my fourth. My friends always laugh at me but they have bought 10 computers in their lifetime.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Performance

    Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and worked really well without having technical issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. One very minor dent on top. Glad I made this choice

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    LOVE MY MACBOOK PRO (refurbished)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this MacBook. It was the first time going from PC to Apple and the switch was very easy. I wanted to switch to Apple so I could use GarageBand. The Mac only issue I see ( and this was included in the description) was the battery life. However, as long as you plug in often, this isn’t so much of an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice little upgrade from what I had before

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little upgrade from the 2013 MacBook Pro I owned prior. Still have yet to learn the new to me operating system and it’s updates. But this unit is impressive. I like the fingerprint sensor and the “bar” at the top of the keyboard. To me those are neat features. The display is amazing. Virtually 4K. A true upgrade from what I was using before.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest and reliable when coming to electronics. I personally would choose them over anyone. My laptop came and great condition haven’t any issues given the fact it’s remanufactured.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great MacBook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. The only thing is the battery dies pretty quick. But no other problems

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 4 out of 5 stars

    Geek Squad Certified Refurbished MacBook Pro 16

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although slightly scratched on the outside, it works absolutely fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal working well so far. Best Buy refurbished are good deals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop came in great condition. I absolutely love it! However, it was sent with a MagSafe charger instead of USB-C charger. Customer service worked it out a refunded a portion of the full purchase price. Just enough to by another charger. All in all, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality and Handiling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with being a Best Buy customer for so much more than electronics has been absolutely amazing every single time. This purchase was I excellent condition for being refurbished and arrived in good condition and on time

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    A TOP BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far..I LOVE THIS!!!! To get a Premium product that could last for over a decade for only $800..Is INCREDIBLE! It's a little too heavy..but the screen size, storage and processing is First Rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my granddaughter for college gift almost a year ago and she is still loving it. She is able to do all of her online courses and assignments without any problems!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love the product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my MacBook ! I wanted to give 5 stars but I it doesn’t hold a charge long even when I have not used it in a few days. It seems to take a while to charge. Maybe I need a new charging cord. I’m still trying to figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible performance for a Geek Squad service,keep the momentum going.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. Perfect for my realtor as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Refurb MacBook Pro I have ever seen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the computer, I was kind of hesitant. I have never owned a refurbished MacBook before. But when i received it I really thought I had purchased a brand new MacBook Pro. i was so pristine that I had to look for imperfections on the machine and it was literally maybe 2 hair scratches on it. Beautiful product and I am enjoying everyday.

    I would recommend this to a friend
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