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Customer Ratings & Reviews

Your price for this item is $529.99
The comparable value price is $2,399.99

Customer reviews

Rating 4.1 out of 5 stars with 170 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the condition and performance of the Geek Squad Certified Refurbished MacBook Pro, frequently citing its excellent value for the price. Many appreciate its ease of use, but some users have noted concerns regarding battery life and occasional screen or cosmetic issues. The refurbished MacBooks generally perform well, handling demanding tasks effectively. However, heat generation is a concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 170 reviews
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and amazing price. Got refurbished one & it works perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery Life is eh but good otherwise

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life could be better but pretty much brand new other than that. Works for everything I need it for!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has exceeded my expectations! Fast, reliable and exactly what I expected. Was a bit disappointed with how it was packaged, the laptop was loose in bubble wrap inside the shipping box but it survived!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Skeptical at first

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried after reading a few reviews that my laptop would be delivered with a little damage. Not so! It came in perfect, like new! Obviously doesn’t have the Apple packaging but that doesn’t matter at all. A great laptop at a very reduced price!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the quality this Mac provides. Do get a charger because if you’re using heavy apps it will die fast. definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. As a new Mac user this was the perfect purchase to get use to the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product cheep price. I will recommend for who ever is interested

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Second times a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this as a gift for Christmas. When I got it, I opened it to put on the charger and noticed a decent sized dent on the outside of the screen of the laptop before I opened it. Turned on and the screen showed the logo and then spazzed out and went black. Laptop was on and talking but screen was black. Restarted it and the screen worked. Continued to set laptop up and it took me to a page that said "this laptop is owned by Amazon" and wanted me to log in like I was an employee for Amazon. I did a factory reset on it and when it turned back on it had a folder with a '?' in it and wouldn't do anything else. Luckily the shipping was fast so I had time to figure out this issue before Christmas. So I took it to the nearest best buy and they took it back and ordered a new one that came next day. Second on works perfect

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    need advice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple is apple but this thing is heavy as **** and does anyone have suggestions on products/advice to help grip the un-ridged slick smooth surface of the entire closed and opened laptop with arthritic hands? i'm tired of dropping it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LAPTOP REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase, works brand like it was brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it, was skeptical but it looks and performs as if its new.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop can do everything and then some. Will shop again at bestbuy for all my electronic needs

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    A great macbook pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all performance this macbook pro is not too bad. What makes it special is that its aluminum body is first class. Sound quality is way above the rest of the competition including new macbooks M1 and M2. I haven’t experienced listening to an M3 though. The only one that can beat the sound of these speakers is the 16 inch version. Without the heating issue, speed is a little bit slower compared to newer models but for me the difference is not that far. I would recommend to anyone who wants a macbook pro that will not break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop, great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this to replace a PC that has seen better days, this is my first purchase of a MacBook. I love it. It works great and was at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    LOOOOOOVE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Mac a couple of years ago and love it. As I became more involved with my community's non-profit organization and my Sorority, I saw the need for a Macbook. I started looking and found this one. I don't normally get refurbished electronics but since it's Geek Squad certified, I bit the bullet. I LOVE IT!! And, I'm so thankful for this like new computer as such an INCREDIBLE price!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the laptop in excellent condition. Charged the battery and then booted it up. Everything works as it should. The battery is not one hundred percent, but that’s to be expected from a refurbished laptop. A well worth it purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my significant other to further her photography/creative journey. So far so good! Works like new, speakers work great. All buttons work and the battery is keeping a charge just fine. I almost want to buy one!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Like brand new. You wouldn’t even know it was refurbished in perfect condition

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was I great condition only thing was a slight scratch on the top but not notice and work just as new.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Buy refurbished laptops are the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a total of three refurbished laptops, two Mac book pros and a Dell. They have been working exceptionally well and I would recommend to anyone to purchase used laptops as oppose to new. That strategy saves a ton plus the products always work well; especially if the Geek Squad certifies it.

    I would recommend this to a friend
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