Customer Ratings & Reviews

I bought this for my sons Christmas gift. I had it until June when everything on the computer went black. I brought it to the Geek Squad and they told me so sorry but we only give a 90 day warranty. That needs to be expressed in bold letters upon purchase.

Fantastic deal! Computer is like new, and I’m completely satisfied.

My MacBook will go from 100% to 0% in just 3 hours or so, while NOT in use. I will have it fully charged, then unplug it, then come back to use it a few hours later and it will be so dead that it won’t even turn on. The battery health in the settings says the battery is in good condition so I’m not sure if it’s the battery causing it. Very unfortunate and I have no idea how to fix this or what to do about it.

best refurbished laptop ever- geek squad definitely made it perfect

Love the computer and it runs amazing. Only issue I have is a huge dent where someone may have dropped it. Would have like to know about that beforehand.

Pretty good, i didn't receive a charger with my stuff but its okay

Love it! Everything I was expecting and in great condition

Charger was broken and I was told the only way to take care of it is to go to a store. Closest store is over an hour a way. Feel cheated that they sent broken charger - it was obviously broken - not done in shipping

This is a brutal product as it underperforms because if stoeage oapabilities and mediocre available memory. The touch screen had significant difficulty accepting very obvious "clicks." I webt to Apple and got mediocre service AGAIN with my Applecare Plus. So i just left it at their front door. Why bother keeping files and data private when the hackers have already crossed the line of modern civil discourse? The control us all just like we were invalids unable to function. The iron is they are why!

Perfect as always. Great value for the money I paid got a huge discount .

Reliable and Fast personal computer, perfect for everyday tasks

Great item, perfect quality and value, battery life is very good

This is the first MacBook Pro, we've bought. So far it's seem to be a great computer for our needs. You would never know it had been refurbished as it looks brand new.

Computer was good. Did not have right charger and did not recieve mouse we ordered. Went on vacation and when returning i called best buy and gentlemen was nice and checked on it and could not send charger so had me return entire shipment. Then got message saying it was canceled so still have computer and NO charger!!

Did not work as expected thus returned. Was not processing fast enough.

I received the unit on the day promised. It has functioned perfectly and actually exceeded my requirements which was a bonus while keeping within my budget.

I have brought this macbook not one but 2 but 3 TIMES and yet it had so many problems the first one was i shipped with a wrong power adapter and so I returned it then i rebrought it to get the correct power adapter this time the Keyboard had sticky keys and so I returned it again then I decided to say maybe the 3rd time is a charm, and so once it got delivered i opened and set it up and turns out the 3rd macbook yes you herd right the 3rd one decided to overheat and the cpu go up to 90-99 degrees Celsius which is not normal to a macbook, and so I give this macbook and just buy one best buys open box macbook pro. anyway just don't buy this MacBook Pro even if the specs look good just buy only open box at best buys store. Pro tips of getting open box items: 1, Best buy lets you have a look. just say can you open it and can I have a look. 2, always check if for Computers the SPECS 3, check weather there is dents or anything out of the ordinary 4, just ask questions!

Amazing never will go back to another laptop again only Apple

I enjoy pple product always. This computer is amazing and i use it for my job daily.

I liked the apple product a lot it helps me with work