Customer Ratings & Reviews

I’m in love with this Mac book! And I feel like I got a great deal too!

Recently purchased my second apple computer, i can honestly say these are the best computers. As well as the great customer service from Best Buy.

Its amazing!! Highly recommend. Battery life is great

When I purchased this MacBook the screen was glitching. I reset it and the screen was still glitching.

Got laptop and yes it looks nice but screen had a pop up from Amazon and couldn’t get it away had to return it. Don’t believe the deals that are ti good to be true

It was as described and I’ve had no problems with it. While I was hesitant to purchase a refurbished I reluctantly decided to and I wasn’t disappointed.

Within a month of having this “refurbished like new” laptop, it no longer functions to any usable amount and the screen is covered in glitches and pixelated lines. I brought it to Geek Squad from the store that I purchased it from and they were unable to offer me any kind of help. Thanks!!!

Totally unexpected from Best Buy to do this, buying items from Amazon and selling it to me as a Best Buy customer which isn’t even working (MacBook). the people at customer service on Geeks aren’t even friendly specially one lady with black hair on 12/20/24 at around 4:00 pm who was acting like a boss and she doesn’t have any idea about customer handling. I was so mad a company like Best Buy has this kind of stuff. From now on I am not advising anyone to go and buy from Best Buy.

Great computer in fantastic condition. Plenty of power for my needs.

Wouldnt waste my time, while waiting for the macbook, they delayed the package by 3 days. And once i finally received the macbook, it was locked by Amazon inc. Meaning you would have to work for the company in order to use the laptop. After brining it in the store they said there is no way to reset it, they didn't wanna price match me, or try and find me a similar macbook! All i could do was return it after waiting all this time.

bought it for a steal and it has provided me with such a good sense of productivity.

It is a really good product. Have had no issues since buying it. Inise it mostly for school work and light gaming.

Was heating up from bottom, since it is a laptop so, it can’t be used on lap because it was getting very worm.

Great product, nice size, and perfect quality I love it because it satisfy my expectations

This product may not be for you. If you don't have an external SSD or a cloud service. If you have a board problem, you will lose your all data. Speed is not faster than my old mid-2014 Macbook Pro Retina 15.4". You cannot upgrade SSD. Because this item NAND Flash memory on board. I bought this item because of my younger sister. Wish me a piece of luck to keep as much as longer. Thank you.

I was disappointed. This refurbished pad could not use current apps because it wasn’t up date

Tis is the second one. The first wouldn't even boot up.

It was refurbished. At first it seem like a be a great deal but soon the mouse pad crapped out, and then the speakers were making a horrible

I purchased this refurbished computer and it was completely dead. I took it to best buy and they confirmed it was dead. Thankfully got a refund but save your money and time.

Terrible. It doesn’t turn on after 80 days and I had declined warranty from bestbuy and apple ( because is an older computer). We took to a technical assistance and they told us the charger is not original