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Customer Ratings & Reviews

Your price for this item is $159.99
The comparable value price is $429.00

Customer reviews

Rating 4.3 out of 5 stars with 359 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Geek Squad Certified Refurbished Watch Series 7 for its overall performance and great battery life. Many are pleased with the watch's excellent condition and screen quality. However, some customers have reported missing accessories and minor scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 359 reviews
  • Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not in a mint condition but good looking. Came in a non original package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    About my watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it’s good and it’s working well that’s all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont get it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should incloud pictures for the product before you buy when they say condition is excellent i though no scratch but no there is

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this version for having the keyboard for text.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refurbished Apple Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased refurbished on Best Buy.com a working Apple Watch is great. However, their review is for a refurbished item. The watch worked about 5 days. It then gets frozen on the Apple logo screen until it’s repaired and reset.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 1 out of 5 stars

    Did not come with all accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch didn’t come with all the accessories like advertised. It was missing the S/M band and the M/L band that was included was actually in black instead of green. The charger was a USB A instead of a USB C.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt receive entire watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 2 and received 1 full watch with band and charger and other one had half a band and no charger. When I talked to them about it all I got was a go to the store. If I wanted to drive over an hour to the store I wouldnt of ordered online. Asked for them to just send the rest of the order and was denied. Probably get rid of my best buy card, dont wanna do business with shisters.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for my daughter for her birthday and when she opened the watch there were no watch bands at all. Now she can’t wear it until I but her an aftermarket watch band that won’t even be the blue that she wanted

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gamble you money and time at your own risk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought best buy would have better standards than amazon but i was shocked to see that Best Buy’s “geek squad” are nothing but a scam advertisment. The watched I received had 83% battery health amd deep scratches on the screen. Just save a little bit of more money and go for the 9 or 10 new. Do not trust these hacks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery Health below guaranteed amount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this watch under excellent condition but when I get it, the battery life is below the 80% expected battery health. I went with you guys because of the purpose of getting exactly what I paid for but in this instance, it did not happen and therefore a one star. Not Happy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Included accessories

    Rated 1 out of 5 stars

    Sent locked watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved watch with wrong wrist band and watch locked to last owner.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    Low quality of replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this job is so low, they charged the screen but you can still see the difference,all the scratches are painted and in coming off

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    Bad watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of scratches and battery life at 88% they did just changed and old band for a new one, charger is not working so have to buy a new one. Very disappointed with my watch. Better buy a brand new instead

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Delay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package delayed 6 days from the delivery dates, received package in a bubble wrapped bag/envelope in a flimsy smashed box, luckily the watch was not damaged.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished iPhone watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the refurbished iPhone watch is glitching. It will not show the icon to connect and allow me to find my iPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple Watch broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch came broken, not working at all. I have to bring it back to store the same day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t keep battery has to be charged everyday lol I may have to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my watch a little late, but I was excited because it was for a good price. However , the Waatch did not work when it arrive. The geek squad has failed me again. It would not charge or turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy refurbished from Best Buy. Waste of mone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch stopped working already. Do not ever purchase a refurbished watch. By the time I logged on to try and return for a refund or exchange I was past the two week return period. The battery stopped keeping a charge for about a week. It finally just died on me. Only had the watch for 1 month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Batteries on refurbished products aren’t replaced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the battery it had. Refurbished products are sold “as is” and there is no way of knowing how drained the battery will be when you buy it. A full charge on my refurbished series 7 Apple Watch died by lunch time the first day I wore it. One star because at least they accepted my return.

    No, I would not recommend this to a friend