Customer Ratings & Reviews

Awesome buy. Literally in love with this thing! Fits wonderfully and is resilient

Sales person failed to inform that this is a used merchandise and it came in a very bad condition with lot of scratches.

Thank you for an excellent watch for a great price!

They sent the Apple Watch with a lot scratches and I tried to return in the store and I couldn’t. Nobody can help me with it. Don’t buy it

I purchased a refurbished Series 8 Apple Watch online. When I picked it up at the store, it was the wrong color and only had the small band. The manager told I had to call Best Buy help and get a return label. After talking with six different people, I was finally told the serial number doesn’t match what they sent me and I can’t return it! The local store manager even talked with them explaining that the wrong watch was sent and that’s why the serial number doesn’t match the order. Customer service basically said they don’t care and if we try sending it back they will just send it back to me. We got no where with them. Worst customer service ever!

I thought this might be a somewhat official program a la Apple and the "refurbished" models they offer. But no, this is clearly someone else's device that Best Buy bought. It looks like they probably took great care of it, but they didn't both to include the charger. And Best Buy's verification process is clearly lacking for something like that to get through. Was a real bummer to be put in this position. Disappointed, was looking forward to a good deal and re-using technology.

After ordering this watch through Best Buy, the watch came locked. After going to Best Buy I was told they can’t unlock it OR take it back because it’s locked. Obviously it’s locked, that’s the way it was sold to me. Absolutely terrible!!

My item was stolen and Best Buy won’t accommodated my police report

Does not come with original strap. Kids size small.

The product I received was clearly a second hand old product with no original accessories. Do not recommend

The bar on the right below the crown only works sporadically. Also replaced the band.

was not working when it came and would randomly turn off

I bought it and trying to pair it says locked. No one is able to help and they dont wanna return it. 0 review

Best Buy refurbished is a total joke. Almost as bad as Amazon. Dirty and used should be the word describing this product. Gross.

Dont buy the apple iphone 8 refurbished . No manual, cardboard box with a lunch plastic bag . The watch didnt power on. No warranty was available .

For what I paid I could bought a new one for the same price

This fits the bill! I wanted an apple watch without the hefty price tag. Easy to use and came with both watch strap sizes! The only thing I dislike is the short battery life

My daughter loved her gift. Refurbished but still a good working watch. Easy pick up from the store.

I didn’t receive my watch and no refund for me i lost my watch and also my money

Don't buy this watch, it comes with the wrong bracelet, no charger, no box. a waste of money and time