Customer Ratings & Reviews

Is been working fine, good prize and good quality.

Man this watch is the best I bought cuz I had a stroke and I need to check on my vital and this is the watch that does it for me

I’m very happy with my purchase of the Apple Watch

I'm always looking for deals and saw the Apple Watch Ultra refurbish. I selected the more expensive watch because of the watch band but when I finally got the watch by mail, I received a different watch band that was not even similar at all. I called Best Buy and customer service said to return the product. I asked if I could swap the watch band at Best Buy nearby because the watch face is okay and they said I can try. I go to the local Best Buy and they said they couldn't. I called Best Buy again and they said I will get an email from customer service. Customer service said to return for a refund. I got a deal but not the correct watch band like it shows on the web page. I'm very disappointed at Best Buy and their customer service. I'll be more cautious about trusting their refurbish items if I ever plan to buy anything else from Best Buy.

I Upgraded from my Series 7. I love my Ultra watch

Arrived well package with with no damage function 100% just like new

As with most reviews here, I also got the incorrect requested band. I got a green alpine even though the blue ocean band was my purchase.

I think my Apple Watch Ultra it work very well here.

Rugged Design: Built for adventurers with a titanium case, sapphire crystal display, and 100m water resistance. Large Display: Bright 49mm screen, ideal for outdoor visibility. Battery Life: Up to 36 hours (72 in low power mode). Advanced Sensors: Includes depth gauge, temperature sensor, ECG, blood oxygen, and crash detection. Emergency Siren: Loud enough to be heard from 600 feet away. Dual-Frequency GPS: Extremely accurate for hiking and running.

Really really enjoyed my watch. The band is comfortable. The screen is large enough to see. It has great range and I love the fact I can listen to my music through my watch. I’ll run.

recently purchased the Apple Watch Ultra in good condition from Best Buy, and I’ve been extremely impressed with both the quality of the device and the overall value. Despite being listed as “good,” the watch arrived in surprisingly great shape. The screen was clean with minimal signs of use, the titanium casing looked solid, and the battery health was excellent. Best Buy’s inspection clearly paid off, because the watch feels almost like new. Performance-wise, the Apple Watch Ultra is outstanding. The display is incredibly bright and easy to read outdoors, the GPS is remarkably accurate, and the battery easily lasts me through a full day—sometimes even two. I also love the rugged, premium feel and the customizable Action Button, which makes workouts more convenient. Fitness tracking, heart rate monitoring, and sleep data are all spot-on and very motivating. It also pairs seamlessly with my iPhone, and the speaker/mic quality is noticeably better than standard Apple Watch models. Overall, buying the Apple Watch Ultra in good condition from Best Buy turned out to be a smart move. I saved money without sacrificing quality or performance. If you’re considering it, I highly recommend going for it—this watch is built like a tank and still feels like a top-tier device even when pre-owned.

I got this watch for my boyfriend’s birthday. The quality was good for being refurbished. I expected maybe a few minor defects which was fine. There was a few tiny scratches on the frame, but the screen was perfect so no big deal. It stay charged for a long time and works perfectly.

The Geek Squad Certified Refurbished Apple Watch Ultra exceeded my expectations. As a physician, I rely on its accurate GPS, long battery life, and advanced health tracking. It looks and works like new—rugged, reliable, and smart. Great value for premium performance. Highly recommended.

My wife absolutely loves the Apple Watch Ultra! Even as a certified refurbished model, it looks brand new and performs flawlessly. The 49mm titanium case is sleek and durable, and the white ocean band adds a touch of elegance while being super comfortable to wear. The GPS + Cellular feature is a game-changer—she no longer has to carry her phone everywhere. Whether she's tracking workouts, checking messages, or using it for health monitoring, it handles everything smoothly. The screen is bright and clear, even in direct sunlight, and the battery life is surprisingly strong. Overall, it's the perfect blend of style, functionality, and convenience. If you’re considering a refurbished model, this one is a total win!

Everything I was expecting for a certified product best bang for the buck thank you

This watch is TERRIFIC! I love the larger face, vastly improved brightness, longer battery life, new design, and the new case and buttons, and am looking forward to trying out all the new features. I came from an Apple Watch Series 7 so this was an awesome upgrade for me. ESPECIALLY for the deal they just ran on refurbished. The watch came to me and it looks and works brand new, it just doesn't come in original packaging, that's it. Would definitely buy refurb again, got a great deal!

I upgraded from the Series 5 to the Apple Watch Ultra, and it is a game-changer. The UI at the time before the new Glass UI felt identical, but the battery improvement over the series was amazing, and the durability in comparison to the aluminum, so much more durable. I used to always have a case on my Apple Watch, but you truly do not need one for this one. Then the added benefits of the better cellular and the night mode are all awesome. Another side benefit is that all my watch bands from my series 5 to this one all worked as long as they were ones that went around the watch itself. If it clipped into the notches and you had the 44mm before it should work.

I was sent the wrong band which isn’t a big deal. I spoke to Best Buy support through chat here and they said I could trade it out in my local Best Buy. After driving 30 min to the store I was told they can’t do that and gave me the support number for Best Buy and said if I called they could either send me the correct band or refund me for the cost of the band. On the 30 min ride home I spent the entire time attempting to get the support associate to escalate the issue to a supervisor (like the store employee instructed) when I finally got a supervisor he asked me about the situation which I fully explained only to have him hang up on me without saying a single word. I called again only to have the next support associate hang up on me when I asked her to escalate this to a supervisor. Again I called only to be put on hold after asking for a supervisor for another 20 min. I finally gave up and just purchased the bands on Amazon. I will never spend a singular cent with Best Buy after this. This entire experience left me in absolute disgust of how Best Buy handles customers who’ve just spent over $500 and have spent thousands in the past. Every instruction I was given was wrong and I was left with no resolution to such a simple issue.

Amazing watch wonderful battery life and adaptive!! Love it!!!

Love this Apple Watch! It was a gift for my husband’s birthday! He was so surprised and wears it everyday. My order process was so easy and problem free, will be ordering more Apple products, thank you BestBuy!!