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Customer Ratings & Reviews

$299.99
Save $499.01
The comparable value is $799.00

Customer reviews

Rating 4.2 out of 5 stars with 144 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance and long-lasting battery life. Many also appreciate the larger screen, reliable connectivity, and accurate GPS, noting its good condition and comfortable wear. However, some customers have reported issues with the quality of the band that came with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-144 of 144 reviews
  • Rated 1 out of 5 stars

    Sent the wrong item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the item. You sent the wrong one. Wrong apple watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong color of band

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent the wrong color of band. Inaccurate product. Customer service was not helpful.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 3 out of 5 stars

    Great watch not great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the watch quickly but it came with the wrong color band and the band it came with was broken. We I tried to exchange the band Best Buy said I would have to return everything and then they didn’t have the watch I wanted. They would swap out the band. I kept the watch and ended up ordering the band I wanted on Amazon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not delivered item as described

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive the item pictured and described. I did not receive the band and best buy would not correct the mistake. The Watch face and charger worked perfectly but not happy that i did not receive what was described. The item also was delivered in a box and a plastic baggie with nothing else ( no instructions or receipt) and kind of looked like something you would pick up at a thrift store. That being said, the watch face itself was fully functional and i haven't had any problems with it. I would not purchase online though. Make sure you see it because customer service was no help in the matter. Seems ridiculous for a company like best buy to lose a long time customer over a watch band.

    No, I would not recommend this to a friend