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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $799.00

Customer reviews

Rating 4 out of 5 stars with 50 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are positive about the battery life, overall performance, and screen size of the Geek Squad Certified Refurbished Watch Ultra. Many users find the watch awesome and appreciate the large screen. However, some customers have reported minor cosmetic issues with the condition of the watch, such as small scratches on the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-50 of 50 reviews
  • Rated 5 out of 5 stars

    Apple Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deal like this is what I love about the Best Buy app

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Device came with scratch on the screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Apple Watch and the device came with a scratch on the screen. I'm going to return it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    TERRIBLEEEEE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, you got an iPad i didn’t recibe my Apple Watch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong band

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as having the alpine loop but came with a terrible inauthentic band instead. The only way to fix this issue is to go in store and replace it with a band they have in stock, and they don't have it in stock anywhere. Do not get this watch if you may be interested in the advertised band and want to get it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    just buy a new one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came super scratched even the glass was messued

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong band.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the orange band that I ordered. I got that black rubber (or whatever it is) band. I returned it the same day it was delivered. Disappointed in Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Recived wrong band

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received random band that was way too big for my wrist. Called customer support and they said that there’s nothing they can do because it’s refurbished

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger they provided didn’t work. I contacted Customer Care both in-store and online, but it was pointless. Best Buy has the worst customer service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best apple watch EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The literal best Apple watch I ever had. It's hard to find an Apple watch but with Best buy its soooooo easy since everything on best buy is cheaper than regular, and can hold charge, and everything in perfect state. Buy an apple watch from here. ITS THE BEST GURANTEED!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned it immediately

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong , crappy ugly band, wasnt even on the watch. It wasn’t just “refurbished “ it was used. Deceptive advertising.

    No, I would not recommend this to a friend
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