Customer Ratings & Reviews

I was skeptical when it came to buying a refurbished product. I’m glad I did! It looks brand new and I have no issues at all

I feel like my life is complete an i just can leave the house without it

I liked my watch. Looks very good, good shape, fantastic

Cane in pretty much new condition, functions like it should and batterey is great

So far the watch has been great. A small insignificant scratch that you can hardly tell. Works and functions work perfectly fine.

Excellent an fast delivery, like new and clean!!!!

Team members were A++ But the iwatch came with size small strap. Went back to the store but Iwas told no bigger size available ??????

This was an awesome watch. I am happy and satisfied with this purchase. My husband loves his watch

This watch was refurbished but not a scratch on it and the battery life was still 100 percent. It was a great purchase.

It’s great! I love how long the battery lasts compared to the other ones.

Works great and tracks my activity all day long!!!

I was sent the wrong band. Best Buy wanted me to return the whole item. I didn't want to take the chance.

Has every feature that you’d want in an Apple Watch and for less than you’d pay for a series 10

Great watch! The quality that Best Buy provided is awesome, it does not feel like a used watch, 10/10!

Received with no band and charger. The quality is not bad

Giving this 2 star not because of the watch but due to the band received. Not sure if it’s luck of the draw but I made 2 attempts to get an orange alpine band and neither order came with that band. The second order arrive with a sport loop that isn’t even marketed to the ultra, lol. The watch itself is fine but you should check battery capacity upon opening.

I’ve spent thousands at Best Buy over the years, but they’ve now lost a customer for life. I ordered an Apple Watch that, based on the listing and photos, clearly came with an official Apple band. Instead, I got a cheap knockoff. They said it was close enough, but it was like ordering a BMW and ending up with a Yugo and told it’s the same because they both have four wheels. I reached out through email, chat, and even filed a complaint with the BBB. I spent HOURS trying to talk to someone. Eventually, I got a response, but it never acknowledged the problem of a misleading listings and dismissive customer service and was told it was close enough. Be forewarned that the reviews saying the band isn’t authentic or as advertised are telling the truth. And no, Best Buy won’t fix it.

Watch came with damage on the bottom edge of the front of the case near the display. Also arrived with the wrong band. Returning once to try again to get what I ordered, which was a "looks and functions like new" apple watch ultra with the ORNAGE alpine loop. I received a blue/grey band...

Great price, short wait for in store pickup, item was as described! Thanks Bestbuy!

Was a decent watch when i started it but when i went to connect it to my account it had an Activation Lock on it. So it was unusable sadly. Returned it and i’ve thought about purchasing it again but not sure at the moment.