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Customer Ratings & Reviews

$299.99
Save $499.01
The comparable value is $799.00

Customer reviews

Rating 4.2 out of 5 stars with 147 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance and long-lasting battery life. Many also appreciate the larger screen, reliable connectivity, and accurate GPS, noting its good condition and comfortable wear. However, some customers have reported issues with the quality of the band that came with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 147 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Ultra 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , looks brand new, and the battery life and long lasting

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Screen size

    Rated 4 out of 5 stars

    Apple Watch Ultra first edition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really enjoyed my watch. The band is comfortable. The screen is large enough to see. It has great range and I love the fact I can listen to my music through my watch. I’ll run.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Looks Amazing and Works Like a Dream!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves the Apple Watch Ultra! Even as a certified refurbished model, it looks brand new and performs flawlessly. The 49mm titanium case is sleek and durable, and the white ocean band adds a touch of elegance while being super comfortable to wear. The GPS + Cellular feature is a game-changer—she no longer has to carry her phone everywhere. Whether she's tracking workouts, checking messages, or using it for health monitoring, it handles everything smoothly. The screen is bright and clear, even in direct sunlight, and the battery life is surprisingly strong. Overall, it's the perfect blend of style, functionality, and convenience. If you’re considering a refurbished model, this one is a total win!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple watch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refurbished Apple Watch! It arrived in excellent condition with no issues at all. Works perfectly, looks brand new, and the battery life is great. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Series 5 to the Apple Watch Ultra, and it is a game-changer. The UI at the time before the new Glass UI felt identical, but the battery improvement over the series was amazing, and the durability in comparison to the aluminum, so much more durable. I used to always have a case on my Apple Watch, but you truly do not need one for this one. Then the added benefits of the better cellular and the night mode are all awesome. Another side benefit is that all my watch bands from my series 5 to this one all worked as long as they were ones that went around the watch itself. If it clipped into the notches and you had the 44mm before it should work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The most capable and durable Apple Watch I’ve owne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Certified Refurbished Apple Watch Ultra exceeded my expectations. As a physician, I rely on its accurate GPS, long battery life, and advanced health tracking. It looks and works like new—rugged, reliable, and smart. Great value for premium performance. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Ultra 2 an awesome upgrade/refurb a great deal!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is TERRIFIC! I love the larger face, vastly improved brightness, longer battery life, new design, and the new case and buttons, and am looking forward to trying out all the new features. I came from an Apple Watch Series 7 so this was an awesome upgrade for me. ESPECIALLY for the deal they just ran on refurbished. The watch came to me and it looks and works brand new, it just doesn't come in original packaging, that's it. Would definitely buy refurb again, got a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Watch ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery nice display tough good reading good buy

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 4 out of 5 stars

    Apple Watch Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice watch, only thing it came with an orange broken band instead of the one show on picture, other than that I love it! I own 2 of these!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Patient and waiting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this watch bad when it first came out I wanted it but couldn't afford it but the price came down and I went for it. I told everyone one day I'm have that watch and now I have that watch and loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Apple Watch Ultra refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this watch for my boyfriend’s birthday. The quality was good for being refurbished. I expected maybe a few minor defects which was fine. There was a few tiny scratches on the frame, but the screen was perfect so no big deal. It stay charged for a long time and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good buy but wished battery health was about 95%

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cosmetically looked good but battery health was 86%. Battery performance is good considering I don't have to charge my watch everyday.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A simple issue blown out of proportion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent the wrong band which isn’t a big deal. I spoke to Best Buy support through chat here and they said I could trade it out in my local Best Buy. After driving 30 min to the store I was told they can’t do that and gave me the support number for Best Buy and said if I called they could either send me the correct band or refund me for the cost of the band. On the 30 min ride home I spent the entire time attempting to get the support associate to escalate the issue to a supervisor (like the store employee instructed) when I finally got a supervisor he asked me about the situation which I fully explained only to have him hang up on me without saying a single word. I called again only to have the next support associate hang up on me when I asked her to escalate this to a supervisor. Again I called only to be put on hold after asking for a supervisor for another 20 min. I finally gave up and just purchased the bands on Amazon. I will never spend a singular cent with Best Buy after this. This entire experience left me in absolute disgust of how Best Buy handles customers who’ve just spent over $500 and have spent thousands in the past. Every instruction I was given was wrong and I was left with no resolution to such a simple issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this the day it said it would arrive! I’m glad I decided to make this purchase as a gift for my sister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a used Apple Watch and overall I’m very satisfied with it. The watch is in good condition The screen is clear, responsive, and free of scratches, and all buttons and features work perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    still works great for an old watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly pretty solid still works great for an old watch

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 3 out of 5 stars

    HAD TO BUY MY OWN BAND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PICTURE IS WHAT I ORDERED INCLUDING THE MIDNIGHT OCEAN BAND. THE WATCH WAS SHIPPED WITH A CHEAP THIN BAND WHICH I DID NOT LIKE. NEITHER CUSTOMER SERVICE ONLINE NOR THE STORE MANAGEMENT WOULD SUPPLY ME WITH THE CORRECT BAND.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing life hack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Love the look on my arm and the many options on appearance like face choices and favorite activities with easy access! Amazing watch love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Apple ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch wear it just about every day battery last about 3 days I like the screen easy to use and take calls and txt

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Apple Watch! It was a gift for my husband’s birthday! He was so surprised and wears it everyday. My order process was so easy and problem free, will be ordering more Apple products, thank you BestBuy!!

    I would recommend this to a friend