Customer Ratings & Reviews

The iPad is perfect - looks as new , hardware and software, it took me 10 minutes to move from my old one , and it’s a 300 USD saving

So far great… I bought this as geek squad refurbished item, battery percentage was 98%. No scratches noted on the exterior or on the screen. The practically appears brand new. Happy to give this product a second life.

I traded in my iPad mini for this iPad and it’s amazing!

The condition is great, works just like it would new!

Amazing ipad, + very good price!) always bought in bestbuy product like this!)

Great Machine!!! This iPad has serviced me well. I use it when I travel to work so that I don't have to carry my heavy MacBook.

Very minor cosmetic flaws but overall good for a refurb.

Received iPad without any blemishes and started up without a hitch. For that reason, this was a great buy since it was on sale as well. We like the larger screen (compared to older models) and squared edges.

When you purchase an iPad, especially at a premium price, you expect the full experience—sleek packaging, the original box, and at the very least, the official Apple charger. Unfortunately, this was not the case here. The iPad arrived in generic, lackluster packaging that stripped away any excitement of the unboxing experience. No Apple branding, no elegant presentation—just a plain, dull box. To make matters worse, the included charger wasn’t even an original Apple product, which raises concerns about compatibility and longevity. While the iPad itself works as expected, the presentation and accessories are a far cry from what you’d expect from Apple’s renowned standards. For a brand synonymous with premium quality, this was a letdown. If you’re buying an iPad, make sure to double-check what’s included to avoid this disappointment.

This a great tablet. My granddaughter loves it.would buy another.

Came with some scuffs on the corners of the screen, and sticker residue on the back. So much for Geek Squad Certified Refurbished, looks like this one was missed. Had to take the time to return it and buy an open box one where I could actually inspect it. They did not follow their Geek Squad Certified guidelines! Here's what they promised. "Geek Squad Certified refurbished items are returned items that are tested for functionality, updated, and factory restored. They are also inspected, repaired, and tested by hand, and minor surface scratches and blemishes are repaired or minimized. "

It said refurbished, but it looks BRAND NEW! Not a scratch or scrape. Absolutely lovely!

Love the iPad but not a refurbished one . I got A refurnished iPad due to all of the reviews but mine came all scratched and the battery is the worsts. Charged it to 100 and in 20 minutes went down to 70 percent. My opinion not everything is worth being refurbished

Even though its 2 years old, it still has the M1 chip and good screen. Can literally do anything that my MacBook can do.

Super good purchase and great price. The product is light and pretty smart.

I bought the used one. There are some scratches, but works well.

While the iPad seemed like a good deal - cosmetically in perfect shape, I am really disappointed with this purchase. I have purchased Geek Squad Refurbished products before with no issue, but the battery life on this iPad makes it basically unusable. It depletes with basic use - some streaming, some surfing and some basic word processing within hours. Not sure I will be buying Geek Aquad Refurbished again.

I ordered this item as advertised  what I instead received was a generation four iPad so I contacted this Best Buy services and they said that I could return the item but the problem in my case is the store is far away and it would take me time and gas money to do that. So I probably won’t be ordering from this company Best Buy from now on. And if you do order from these folks, I would be very careful and watch what you’re getting..

very good purchase. Helps me a lot with note taking and sketching.

Great! Works perfectly. Good quality, use it everyday