Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality and rich bass of the HomePod. The speaker is praised for its ease of use, simple setup, convenient size, and compatibility with other Apple products. Some customers find the connectivity to be inconsistent, and others feel that the price is somewhat high. A few customers also mentioned that they wish it had battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,293 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nice, but not nice.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonically, beautiful-but totally unable to hook up. I spent over 7hrs with Apple support to no avail.I returned the product to Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price for subpar audio

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is alright...sounds better at lower volumes honestly but if you crank it up it the bass bottoms out really easily and sound quality tanks. Honestly not very impressed with the sound for the price. Spend the same-ish amount and get the Sonos Era 300 instead. The only cool "party trick" is being able to hand off sound from the phone to the HomePod by just hovering slightly above it. Other than that, it's really not all that exciting and the spacial sound is mediocre at best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HomePod Gen 1 vs Gen 2 in a nutshell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gen 1- made for music lovers. Gen 2- made for music subscribers. All you need to know ^

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe I expected too much…

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to pair 2 of these for a wireless home theater setup, but the sound quality wasn’t quite there. Even at full volume, wasn’t as loud as I expected. I tried all different settings, but just sounded hollow. I went back to my old standby for a home theater setup, and was more of what I was looking for. Homepods just did not have enough bass. They are likely good in a smaller space or simply for music. Although, I still prefer other products for music from a sound quality perspective.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great speakers

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers but when i opened the box it had a moldy smell

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound volume seems muted. Bass is okay but seems to lose a lot of high end fidelity. I’m an Apple user but this is disappointing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as loud as I would think.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I would think. I have the home pod mini and there is not a huge difference on the sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the movies are heard well, the music is not, it sucks, also to activate dolby atmos you have to have 2 speakers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isnt impressive. Decided to keep current cheap soundbar that sounded better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bass is lacking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair to go along with homepod mini pair. They don’t connect with mini homepod for surround and bass was very bad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not easy to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use not consistent volume sound. Have trouble connection to devices

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too much bass

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much bass. Mids are scooped. I found out the only way to reduce the bass is to turn it off completely in the home app!! That’s stupid. Why doesn’t Apple let us have a basic EQ capability in the music or home app to tailor the sound better? I bought two of these, wish I could return them. Waste of lots of money. My mini HomePods sound just as good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A step back, disappointing.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not as good as last generation, owing to two less speakers. Siri processing information and dictation is worse than ever. Do NOT recommend. Wait for the next gen. These devices use the Apple Watch processors, and the Apple Watch just released can process siri dictation on device. HomePods will get that eventually. Don't buy before that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Next Day (Audio Engineer Review)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper this was exactly what I needed. Until I heard it. I know most wireless speaker systems add signal processing to help the audio “fit” their speaker better. This was horrible. Low end was way over powering. Top end was thin and distorted even at low volumes. I’ll put it this way. You will get better sound quality out of a Wonderboom 3. Which I returned it for. I’ve never returned an Apple device in the 20 years I’ve been a customer. Swing and a miss…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple speaker.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds like any other speaker, nothing special to be honest. I liked the first generation. IJS.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t have Spotify connection?

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No me deja conectar con Spotify, “oye siri reproduce mi playlist en Spotify” no funciona.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. It’s odd to set up and sounds terrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ease of use is lacking

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what I was expecting. I should have read more about the product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple home pod

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really did not work to my needs. All it does it play music, check weather. If you need it to do more, you need to buy more from apple. It's just too much for the price. Sometimes it would not listen when I would ask it to shut off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box process horrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a huge quality control issue with their open box items. The HomePod that was in the box had a different serial # than what is printed on the box. Makes service and returns impossible to get.

    No, I would not recommend this to a friend