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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.6 out of 5 stars with 1293 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality and rich bass of the HomePod. The speaker is praised for its ease of use, simple setup, convenient size, and compatibility with other Apple products. Some customers find the connectivity to be inconsistent, and others feel that the price is somewhat high. A few customers also mentioned that they wish it had battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,293 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple HomePod (2nd Generation)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really happy with the Apple HomePod (2nd Generation) Smart Speaker with Siri. The sound quality is surprisingly powerful and clear, especially for music and podcasts. It connects easily with other Apple devices, and using Siri to control music, set timers, or control smart home devices is really convenient. The Midnight color also looks sleek and fits nicely with most setups. It’s a great smart speaker if you want strong sound and easy integration with the Apple ecosystem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sounds like a coffee can with a speaker inside

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissappointed in these. These speakers have no body to them. Just treble with no bass. Tried using two for home audio but they do not deliver. Spend your money on a true sound bar if youre considering using these for the “stereo” setup.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Defective Open Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my case I purchased an Open Box Homepod (2nd Generation) and I experienced some interruptions when playing music with Spotify, It was really annoying and because of that I had to return it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If spotify worked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If Spotify worked on this device it wouldve been a keeper! But apple has beef with every tech company so only apple music works. Big thumbs down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not exactly “excellent “

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a what said “excellent” open box. Suppose to be gone over by the geek squad. Opened it and it was not set to factory setting. It was dirty and definitely not excellent condition. Unfortunately it was a gift for my son so I have to make it work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Waste Your Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most useless purchase I've ever made! It has absolutely no volume!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy online

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre orderded this item before it was released. I received the item jan of 2023. I stopped working once i moved it from location. I kept getting set up failed. I went to best buy today to get it checked and turns out i had applecare however the serial number on my homepod didnt match my original receipt. so now i cant get it fixed. DO NO PURCHASE online. There is obviosly people changing the products

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Okay. Alexa is still a better smart speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took days to connect to phone… it still does not recognize voices. Bought it to replace Alexa but so far its just an over price speaker

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    100% DO NOT Recommend...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say I'm disappointed is an understatement. I purchased a second HomePod after buying my first one and thinking it sounded bad; what a waste of money. Seriously, a cheap google mini or echo thing sounds better than these do all day long. The bass is pathetic, no mids and the voice quality is horrendous. Then, after realizing how poorly the speakers sound, I'm even less impressed by Siri and/or whatever junk software, they have stuffed into these. In a houseful of Apple products, these are an absolute FAIL.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lame

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, works great with other apple products. Lame part is that you cant connect the homepod to just any bluetooth tv. TCL not compatible

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not easy to set, and works only with one device. I am not sure I would have gotten it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gen 2 bricked after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this a little over a year ago. Today, my 2nd gen HomePod no longer powers on and is bricked. I haven’t updated it or touched it. The issues of old are clearly still a risk with gen 2. I have a $330 brick now out of warranty.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible item. Does not work without being plugged in as well as needing Wi-fi.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was okay… configuration was very simple however the connecting to TV was tough

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time and extremely devoted, Apple user, I can say that this is the most disappointment I have ever experienced an Apple product. This HomePod does not play well with airplay from my Apple TV, or from music, played on the iPad or iPhone. It requires constant endless resetting. Well below my expectations for Apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low midrange, faded base, not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe i had more expectations for sound from apple. It will perform well in kitchen side by side with a bread toster but not good speaker for living room or office. Not recommended if you looking for a high quality speaker for a large room

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds great, but wifi receiver is weak.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, but cant reach wifi if signal is weak.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Audio delay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing video like on youtube on a laptop would take couple seconds to play and it takes couple of seconds to stop audio

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work, had to take it to the Apple Store and they gave me a refurbished in return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wanted to love this speaker. But I didn’t.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it back. Poor sound quality wasn’t what I expected out of an expensive speaker.

    No, I would not recommend this to a friend