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Customer Ratings & Reviews

Model:
MTJT3LL/A
SKU:
6377594
$129.99

Customer reviews

Rating 4.6 out of 5 stars with 16581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, including its volume and bass, and find its size and design appealing. They also appreciate the incredible ease of use, simple setup, and full compatibility, noting that features like Siri and the intercom work great. However, some customers have expressed concerns regarding connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 799 Showing 15,961-15,980 of 16,581 reviews
  • Rated 3 out of 5 stars

    Great sound bad fitting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give 3 stars because its 199. Hardware has bluetooth but can't use as a bluetooth device. The sound has delay with some apps. Why should I pay for apple music, it is worse than spotify and costs a lot. If you cant make apple music well, you should fit other music.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to use the Apple HomePod (Space Gray) model!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overrated useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t make phone calls properly if it’s interrupted by question stop the music and many times it’s telling that it’s not connected to the Internet while I have the best Internet you can have. Very useless

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speaker, especially for Apple fans.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple wants to control your music

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for college student. Still in box at home due to lack of interest even though she needs a speaker. I set mine up, then it stopped working. Only really for Apple Music. If you want freedom, don’t buy one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was eagerly waiting for this product, but am not feeling great after using it for few days. There is nothing special. My Bose SoundTouch sounds better. The smartness of speaker is full of limitations. I am not recommending it unless Apple does some serious revisions to this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just a speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very disappointed I thought it was more than just a speaker

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Apple products only

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly didn't know that you must have an Apple iPhone or iPad to work this speaker,which i do not so I now have a Homepod I can't use,other than that I hear its a terrific product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t count your online order arriving on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this online for my granddaughter for Christmas on December 6 was supposed to arrive December 17. On December 17 I got a notice that it had shipped. didn’t show up till Monday after Christmas will never trust them again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Home pod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, I think I prefer a blue tooth. But it's fun to use!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better options out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Apple user, this thing was infuriating to use and set up, ended up returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HomePod failure!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item Black Friday 2019. I returned it after 10 days of trying to get it connected to my internet. I kept getting error messages and I did everything google suggested. Overall I love Apple products wish I could have gotten it to work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Lasted 13 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. The first 13 months was fabulous in being amazed with the sound from this. Then immediately after an automatic system update, the speaker began to continually disconnect from my iPhone, and makes a loud popping noise when it does. It is totally useless now. Others have had this same experience. Apple told me there was nothing they will do to keep me satisfied regarding this very expensive speaker that only lasted 13 months. So I searched for something less expensive with good sound. Found the Sony XB41 on sale for $150.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but could be better, firmware needs to be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    She is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She does it all except control my Apple TV which is not cool

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan as it wouldn’t work on my network. I called apple to confirm and they said unless I had a regular router one you can plug into them it wouldn’t work with my apartment in dwelling router.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over-all Decent Speaker-but a bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I'd try it, and it was not bad, but was not the sound I was hoping for...just didn't fill my small room with the quality of sound I expected, as this was really talked up by others! Still a good speaker, but I just need something a bit more for the price!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Apple disappointment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own iPhones, iPods, Apple iPads, and Apple TV 4k units throughout our homes! They are all good quality and good functionality. However, I was very disappointed with the 2 of the Apple speakers I purchased for a very high cost compared to competitor similar products. They were difficult to connect. The volume/sound quality was mediocre at best. Apple had a great idea here but quality fell very short of the expense! Sad........ However, BestBuy refunded the product without question! A great electronic store!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing is videos are lagged from mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    great sound, but couldn't find a use for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Home pod has a great sound, but I couldn't find a real use for it in my home. Siri is on my phone, computer, and iPad. It only hooks up to one device. I'll wait till it's evolved a little. I returned it.

    No, I would not recommend this to a friend