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Customer Ratings & Reviews

Model:
MTJT3LL/A
SKU:
6377594
$129.99

Customer reviews

Rating 4.6 out of 5 stars with 16581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, including its volume and bass, and find its size and design appealing. They also appreciate the incredible ease of use, simple setup, and full compatibility, noting that features like Siri and the intercom work great. However, some customers have expressed concerns regarding connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 16,581 reviews
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Stunning sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered first HomePod for pickup on launch day. Very easy to setup(stop the it doesn't work for Android BS who caresApple has 1.3 Billion iOS devices they will be fine). Once up and running you will be blown away by how good this speaker sounds. I already bought 2 more. And whats really amazing you only have to whisper "hey siri" and she comes alive. And with the music at 100% which is plenty loud with ZERO distortion she hears every time what you ask. So say your playing your favorite tunes and its loud you can ask her "hey siri hows the traffic on the way to work today?" She quiets the music and tells you. The goes right back to playing your songs. You can mid song ask "Who is this playing?" and when she passes and tells you say "i like it" she will say "got it: and them remember what you like for the future. So when you say "play something I like" it will show up. Another cool option is you can turn off the siri sound (in options, think it comes off by default) and then when you ask "hey siri" and pause she comes on and say things like "uh huh"? But you can just say "hey siri whats the latest news (with no pause) and it works perfect. Is there a few things they need to work on software and siri(and of course will) yes, but nothing that won't make it better. And for those that complain it can't do Spotify? Well yes you can airplay from your phone and it works fine. Much prefer Apple Music since its fully baked into iOS. Well worth every penny so don't listen to the naysayers who can't afford it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The product is excellent, as I arrive, no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought products in an excellent open box, they arrived as new but in this product was not the case, I arrived without labels and with the box damaged

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Better than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing that shocked me about the HomePod was the weight of the box. Then upon opening it, I was shocked by the size. I guess I was expecting something closer to the size of a Mac Pro since that's what everyone seemed to be saying it looked like. For background, I've had premium speakers before, from Bang & Olufsen to Sonos. The setup was unbelievably intuitive and easy. I just brought my iPhone towards the HomePod and a card popped up on the screen and I followed the prompts and we were all good. The minute I played music on it I was shocked by the sound and the bass. It was definitely not expected for the size. And the base isn't overly done to where it rattles or sounds raunchy. It's done to where it allows the mids and highs to still shine. I would say it tops the Sonos Play 3's I had and the Bang & Olufsen B17. Even Siri was better than expected. As I was leaving the other day, I realized I had forgotten to turn out my bedroom lights and the bedroom door was closing, so with my hands full I asked Siri to turn off the bedroom lights and I was thinking I was going to have to throw all this stuff in my hands down on the counter and use my phone (via the Hue app) but Siri actually heard me from the next room over with the door barely cracked open. The six microphones is apparently very effective. My phone actually activated as well but missed the command. The -1 star is due to AirPlay. I had an AirPlay speaker way back when and I couldn't remember why I was so disappointed with it, but now that I have a HomePod (also AirPlay) I remember very vividly why. The connection when AirPlaying constantly drops. Listening to it, I have yet to be able to listen to a full song from start to finish without the connection dropping out multiple times. For a company like Apple this is incredibly disappointing because it's becoming a habit to release products with promised features that continuously get pushed back. Recall, the HomePod itself was supposed to launch during the holidays but was pushed back, so if you had extra time, the level of expectation doesn't go down, it goes up. Having owned AirPods, which are seemingly flawless, I expected more from Apple.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend this product. Expensive and is not user friendly. I have always had Apple products but this is a big disappointment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T DO IT.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an all Apple household. Probably the worst Apple product, I have ever purchased. If you're hoping to connect your Apple TV, forget it! THERE'S SIGNIFICANT AUDIO LAG/DELAY, that doesn't look like Apple is working to fix. It uses Bluetooth to connect to Apple TV or other media devices, the 1-second delay is unavoidable. There are no physical input to the HomePod. It's Bluetooth or nothing. For this price, NOT WORTH IT. Thanks to COVID returns are impossible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best compact speaker I’ve ever heard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have listened to the HomePod for several hours with the family and we are all blown away. Apple made an amazing speaker. Setup was flawless (and cool!), Siri can hear us at normal voice volume even when she’s playing the music at 100% (“Hey Siri, who is this artist?”) and the sound is wonderful. The separation of musical instruments and vocals is almost unbelievable in a unit this small. The bass won’t rattle your teeth like my SVS subwoofer, but it’s not an exaggeration to say that it delivers chest-thumping bass relative to its size. Going to see if we can return my wife’s Echo and pick up a second HomePod for her. Cannot recommend this speaker any more highly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HomePod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend for Christmas because it went on sale.I wouldn’t have if it stayed at regular price because it doesn’t do much for the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not worth the money. Doesn't function as smooth as something that costs this much. This coming from an Apple fanboy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great dont get me wrong but it is kind of annoying if you are using it for small spaces it kind of plays in random moments

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker didn't work; Best Buy did their job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker was visible (able to function) on the associated app about 50% of the time. Siri either didn't respond via the speaker or it responded from my phone. I went through all of the steps outline on the Apple sites to try to correct the problem but could not resolve it. I sent it back. Best Buy was great in the ordering, fulfillment and return process.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to purchase one of these. I did. As soon as I got it home I had problems with the set up. I'm familiar with Bluetooth and associated devices. The sound is really average for the size. I have another device sounds much better. The Bluetooth is more reliable too. Finally Siri is awful...way behind other devices of this type. I'm an Apple owner too. I own everything Apple. This is not their best effort

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple HomePod

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this speaker as I had to have Wi-Fi to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Setup is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst product setup ever released by Apple. Utterly bizarre and unhelpful error messages, like 301009 setup failure. Apple Support is clueless if something more than restart is involved. It took several days of messing around with network settings and having to use an unconventional work around. Based on my experience and high level of computer knowledge, Apple HomePod is NOT ready for prime time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do your research!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was probably my lack of research but you need a “smart home” all things Apple and multiple pod units to get this to perform to its potential. It won’t sync to Spotify, etc. I’m an Apple fan but this was a zero for us. Took it back for a refund. Do your research!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Apple device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HomePod mini packs impressive performance into a small, stylish sphere. Despite its size, it delivers rich, room-filling sound with clear vocals and solid bass for casual listening. Apple’s sound tuning technology does a great job of balancing the audio automatically, making it sound good in nearly any room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    High hopes, but disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had very high hopes for this, but had to return it. It wouldn’t pair and wouldn’t play music. When I reset it the + and - volume lights blinked and wouldn’t work. Apple support said this was a software issue and I would have to return it. I think it has the potential to be a great product like other Apple products, but it needs some work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wanted to like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two on sale today and I was excited about it. Set up was annoying, did not connect correctly, it updated and after it said it can't be reached. The worst part was the base, it is super loud and deep. I was afraid I was gonna wake my neighbors. Unfortunately for me, I am returning them. It would make a great device for a house, bad for apartments.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good stuff!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little for whole sound! Just put one in each environment to have low to moderate level music everywhere! Works as an intercom too. Better than hardwiring speakers all over the place. I’m using them to fill in the gap of my main entertainment system with wired speakers to the back yard. Plus the HomePods control all the lighting and sound from wherever they are. Good stuff!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to loud I was think very high acoustics and literally for a date or hear music in you room

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s not good if you don’t speak english

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have Spanish language It’s difficult for me to use it because I don’t speak Spanish

    No, I would not recommend this to a friend