Customer Ratings & Reviews

Received a damaged product and Best Buy would not exchange it bc I was at the 17 day after purchase mark. I was referred to Apple for a repair. I spent hundreds of dollars to receive a new product that has to be refurbished.

Just bought this and I loss the bass. I’m very upset since this was over $300. Some are claiming it’s a hardware issue but it seems like an software issue. How can I return this??

The sound is not as expected it is very heavy and uses a very thick cable as the only option. so many years of technology and Apple has not created a wireless speaker. Decided for Bose.

Everything I expected and more… price was good quality was good

Great replacement for the Bluetooth speaker I had been using in the kitchen. We have a family Apple Music subscription, and the HomePod is clearly designed to deliver that content in a beautiful, fantastic sounding package. It’s so easy to use the device really just gets out of the way and disappears while filling the room with sound. Setup took 30 seconds at best (after updating my phone to the latest version of iOS which took a few minutes). All in all super happy with the purchase. It’s pretty amazing that Siri can perfectly understand everything we say, considering the differences in speech between my youngest children which are in elementary school, and myself and my wife. Kudos to Apple on designing a great product.

I gave this 4 stars because it is great, but pricey and has room to get a little more features of what Siri can do after new updates come. It is the BEST speaker option if you are an Apple Music User. I use Apple Music and have iPhones/iPads, etc. But...when I tested this, I fully expected to stick with my Sonos units even though they aren't super easy for my Apple Music. Well...I opened this Home Pod up, it immediately connected, and I have to say...I love it! I walk into my room and say "Siri, play xxxxxx station" - and it does. There is no weird delays and responses, just music coming on immediately. I even ask it the weather in the morning. I just love that I am not tied to my phone or an app. I just walk in and out of the room and tell Siri what to do LOL and she does it! I actually had a Sonos with Alexa out and this speaker, side by side. Music sounds similar but Home Pod is a little better and ruminates better...and it automatically calibrated for room instead of me having to manually do the setup with Sonos. My 9 year old daughter was testing both and said "Mom, I like talking to Siri better." And she was spot on. Seriously - the biggest advantage over Sonos to me is the way you communicate with Siri. It's smoother, easier, and then, it works perfectly with Apple Music. No Siri is not a genius yet and doesn't tell jokes. But for what she is supposed to do right now at this stage in the game, its great. So...hate to say you need to spend the money, but to me this is the best choice if you use Apple Music, and I'm so happy I have it. Now I want another one for another room....gotta save for that!

Unfortunately at 13 months this speaker lost all bass and sounds absolutely terrible now. Apple won't service it and wants $279 to replace it. It's basically useless now, Very disappointed.

I love the HomePod mini. While Siri is not the most intelligent smart home AI, it is such a perfect speaker for anyone with an iPhone or Apple ecosystem. Siri will read your texts, control your smart home, find your iPhone, and play your favorite songs with Apple Music. For $100, it’s a perfect gift for any occasion!! Handoff is an incredible feature for instant audio transfer, and of course the sound is outstanding.

I ordered a new HomePod but they sent me a used opened box and charged me the full price. Best Buy is a master at bait and switch. They should follow Circuit City’s lead.

Can’t get this to play books or apps off my iPhone. Wouldn’t recommend this to anyone. Need to return and the Best Buy it was purchased at was mysteriously closed.

Enjoying my first one so much, I just ordered my second. Let's get some of the hyperbole out of the way and address the pluses and minuses objectively... 1. This is a fantastic sounding compact/smart speaker. It is not the end all/be all of speakers. For its size and purpose..yeah..It's great! 2. The homepod is meant for room filling sound and does it VERY well. The HomePod actually sounds better the more you move away from it as it analyzes its surrounding. Listening close to it in a store will not show off its audio capabilities. 3. Siri easily detects your requests without shouting. 4. It works very well with Homekit in controlling smart home devices. The Minuses I'll lump them all together. Siri is not so smart, promised functionality at launch are not there "yet", voice recognition would be great as well as making calls from the speaker. I could go on. It's just impossible to not add any one thing that can't be addressed with software updates. Some will come sooner. Some will come later. Some may never come. Bottom line is the hardware is exceptional and the software good enough that the HomePod will continue to improve over time. Five+ stars as a speaker/music player, 2.5-3 for smart capabilities. Solid 4 as it now stands overall.

Works perfectly with your Apple devices and has a great sound for a small and inexpensive item.

HomePod sounds amazing especially considering its small size. I knew it was small but was still surprised when I opened the box. Truly spatially aware. Setup in seconds. Another amazing apple experience.

The Apple - HomePod mini arrived shortly after it was ordered, was extremely easy to set up and my wife has been streaming Christmas music every time she turns it on. Truely enjoyable and it sounds Great!

Bought it and returned it within 2 days. Was just in its infancy at the time. I wouldn't recommend. Too many better alternatives out there that are cheaper!

I cannot review what should be the major feature of a speaker, its sound, as my HomePod never made one. It just delivered an error code of 301014. Returned.

Returned it the same day. Sounds levels are very low. Surprised since it was an Apple Product. Might consider the Version 2 of this product.

I can see why Apple discontinued this product line. I worked for about two weeks, then wouldn’t connect to my devices anymore.

Has been on the list to purchase for a while, and there was a pretty good sale on the yellow. Sound wuality is impressive for such a small speaker and its nice i can use it as a “soundbar” with my apple tv

Using this as a speaker is painful. It lacks compatibility with many iPhone apps and has a terrible lag when watching Youtube videos.