Customer Ratings & Reviews

Recognizes requests half the time for basic things like light control, frequent error “something went wrong” with no description

It doesn’t play anything. It just says it’s not in the library.

Drops frequently and does not automatically reconnect. Audio quality is good but the disconnection thing is absurd.

If you are smart you buy a real sound system. Count on spending an inordinate amount of time if you do not use two-factor authentication on you apple account. This MUST be enabled. There is NO CHOICE. You have to network this device to your home internet connection. You have NO CHOICE. You must use WiFi in order to connect instead of bluetooth-you have NO CHOICE. Only Apple knows what CHOICES are best for us. Instead of making a high quality speaker that could be integrated into your sound ecosystem, Apple thinks we want a speaker that can listen to us all the time. This system has no ability to be configured by your laptop or desktop, only your iPad or iPhone. You have NO CHOICE. You cannot simply take it with you and use it as a bluetooth speaker. It must have an internet connection. Anybody naive enough to think Apple doesn't collect personal information should rethink their stance. You are forced to make this unit part of your network. If you do not like any home network security, by all means, buy the HomePod. Now as for sound quality, the sound is not that great. It really is not. It has too much bass. It is too late for me. I bought this thing months ago and finally opened up it. Good luck on your $350 paperweight. It really does have enough heft to keep your papers from flying off of your desk.

Do not buy this for music listening. The speaker is far too quiet, unless your in a closet.

I do not get all the positive reviews. I mean yes the sound is going to be better then an echo or google device, but overall the quality is just average at best. The volume doesn’t get that loud, the bass is audible, but lacks presence. Mid range seems a bit muddied at times. Siri doesn’t respond unless I’m right next to the speaker. My five year old Bose sounddock speaker sounds worlds better by comparison.

I don't know what everyone is talking about when they say "This speaker has exceptional sound", or " This speaker has incredible bass", I have tried it in a larger room, smaller room.etc. This speaker has ok bass, but nothing special. A soundbar, and sub woofer combo stomps all over this thing in terms of bass. This speaker also doesn't go as loud as I would like. Not having bluetooth is a major no-no for Apple. I like the marshmallow design, but cannot justify keeping this for $350. The reason being that it has average sound (for the price), and Siri is severely lacking in capabilities compared to Alexa. Air play also seems to cut in and out at times with the homepod. I have an Ipad Pro, and an Iphone 7 plus (both of which I love), but they missed the mark with the homepod. Back to the store it goes!

The HomePod is not ready for prime time. I foolishly thought this would replace my Echo. But it currently doesn’t work with the Harmony remote, so I can’t control my television with voice commands. It doesn’t control my Nest thermostat or Dyson air purifier. It won’t play Pandora and doesn’t allow Bluetooth connections, and it won’t play the CDs I’ve loaded into iTunes or songs purchased from Amazon—it will only play songs purchased directly from iTunes. The restrictions are ridiculous. I don’t care if it sounds better when it does almost nothing I need it to. I’ve been a huge Apple fan all my life, but this is a big miss.

I had a chance to get my hands on this device as a demo. It is lacking what Google and Amazon have been doing great for years. Apple comes out of the gate with older technology with less support for triple the cost.

Another overpriced Apple product that doesn't live up to the hype -Lack of compatibility -Siri sucks -Sound is good but not great

Sure it works better with apple products than anything else, that's where the good news ends. First of all sound quality for a $350 is not great. Gets loud but bass is very bad. I think if you're going to sell an over priced speaker you should make it sound like a $350 speaker. Sound quality is obviously not what anyone cares about though anymore. They want things to make their lives better and to show off to their friends. It's like beats headphones overpriced garbage. What more do you want to know....

worst voice assistant I ever owned. Hardly able to hear when even slightest background noise is present. Need to yell at all times. alexa devices are 100x better in terms of being able to hear voice commands over any type of background noises. only issue there is the unwanted 'by the way' prompts.

do not buy even if it has the best sound. It has random connection issues with iPhone. Also doesn’t play the latest songs from apple music, today is 1/29/2019 if you ask Siri to play the latest album from Julia michaels it will play the album from last year. What good is a smart speaker if it can’t play the latest music that we’re paying subscription for and it doesn’t work with Spotify. No wonder apple stocks are down.

`Not worth it for $350. Better product available less than $50

Doesn't sync with audio while playing YouTube which is the main reason I bought it. Sound is very subpar. You can get stuff WAY better than this for less money. This is the worst thing Apple has ever created. I call this junk.

The worst. Impossible to stream your iTunes library without Music and even then good luck. Go with the Bose...

Seriously.. it's just a speaker.. and you have to have an account with them to play music.... Whhhaaattttt??? OVER price.... like all their devices and it's only IOS, no android ability?

Apple naver adressed the dxath fxrt issue. unfinished product and low quality.

This speaker is too restrictive. Not compatible with Bluetooth or Android. Plenty of other options available.

I feel very disappointed at Apple and Homepod. Siri is too stupid, Don't buy this one.