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Customer Ratings & Reviews

Model:
MJ2D3LL/A
SKU:
5902429
$129.99

Customer reviews

Rating 4.6 out of 5 stars with 16570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent sound quality, which is frequently highlighted. They also appreciate its ease of use, convenient size, and good volume and bass. Further positive feedback includes its appealing design, seamless Siri integration, broad compatibility, simple setup, and good value for the price. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 802 Showing 16,021-16,040 of 16,570 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that this would be like a beats pill but it is the opposite of that . I gave the product one star because of the connectivity issues . The HomePod can only be used if you have Internet access a router and an Apple product . In other words if you were to take this camping with you ;unless you have a physical router turned on and Internet you cannot use this. And you cannot use it with imac unless you have an iPod or iPad or iphone to go with it .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Apples attempt at an Alexa rival is so bad. Give up apple. These stink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited about this, the item completely does out within a week and the speaker quality stinks waste of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Excellent quality but very buggy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software in the home pod is very buggy, I find myself having to unpair and pair the stereo group to play. Having two HomePods is difficult to keep the worming together, also the sometimes okay different audio on different speakers. The speakers are never “ready” . I have to constantly reset the speakers to Get them to work . We purchased two of theM so this must be a software issue . And you can only use it if you have an Apple iPad or iPhone . Does not work with iMac or MacBook Pro.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No stereo support for OSX Mojave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ridiculous with the resources Apple has...it would design and launch a speaker that cannot be used with its own laptops and desktop computers. A pair of HomePods only play in stereo in iTunes but the computer's audio is only played in either one of the speakers in the pair. The latency is also very annoying. Sound quality is okay but not great. They don't play very loud so in big rooms they will sound like small speakers. Bass is weak in medium/large rooms. Along with the Apple mouse, the HomePods are probably the worst Apple products of all time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the speakers would be a lot louder. I do like that I can connect all my Apple products to the item I just wished the speaker would be louder for the price paid

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just won't sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a week and still won't sync with any of my Apple products, despite calling service. Will make one more call, but then it's going back to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple said you don’t need to plug in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. I was looking for something that didn’t need to be plugged in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth 3

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money not something that anyone needs save yourself the pain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Three weeks later still no package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rating is unknown because I have been waiting on this product for almost a month when it was supposed to be here 7 days after order and it’s not here still.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, not very useful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a product that is "almost there", but doesn't quite reach the mark. Lack of proper stereo/surround sound support is ridiculous for how much this thing costs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come on it’s 2020 why would they make a speaker that you can’t connect to through Bluetooth. It’s also a little irritating that it doesn’t have a built in battery.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alexa (echo dot) paired with Bose soundlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial response (8hrs post purchase): although a big fan of everything Apple, but an honest initial opinion - My echo dot paired with Bose soundlink II is better. Connects to many more devices/light switches, plays music from prime/Pandora, etc, Alexa is more responsive, bose speaker is portable. I’m not yet impressed with HomePod (although it plays my Apple Music library). The first time “Wow” maybe for folks who didn’t use Alexa hooked to quality speakers and didn’t really use smart home devices. Will try another week. Maybe I change my opinion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    wait for the next version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait for next version of the HomePod Does sound good but not better than my Bose Revolve plus! So to actually use this it’s is gonna cost you $120 a year To play music that you already have on iTunes you have to Use the app (ridiculous) Homepod should have Bluetooth I hear no difference in the quality of sound with AirPlay This is one of the few products that I ever took back Made by apple Been a Mac user since 1997

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I’ll stick to Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse apple product ever. This product is just a speaker and the quality is not good. I will be returning this tomorrow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of disappointing with how the HomePod has sync issues with the home app. Tried to reset the device and now I cannot re add. Extremely frustrating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy stood by return policy.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work, probably why it was returned in the first place. Best Buy did that it back without and problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife because she wanted one but it was not easy for her to set up or utilize. The app to use was even worse. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    total junk, the app literally doesn't work, would be great if they actually played music

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3 week back order, instant return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This things sucks. Get Amazon echo it’s 75% cheaper than this and works. Homepod minis play their own random music, it’s best when unplugged.

    No, I would not recommend this to a friend