Customer Ratings & Reviews

Not able to buy AppleCare had for two weeks? Wasn’t sure if I had enough money at purchase, now that I got paid I cannot purchase AppleCare, why?

Smarthome functionality is weak at best. LIMITED music options and the integration with iphone is annoying, hard to manage.

I got this and I really wasn’t happy with the UI and playing music from my phone had major lag as did sound from video.

Great sound and easy to use. Connects to phone easily with little effort.

Big sound, small footprint. Excellent purchase and as always in keeping with Apple, quality and simplicity.

The product is terrible as it only plays music from Apple Music. What a monopoly! This just spoil apple and make it greedyyy monster.

I initially bought just one, but I was so impressed with the sound (and other features), I ended up buying a second one. The speakers in this small device can really put out some great sounds!! I'd buy a couple more but Best Buy keeps being out of stock on the blue Homepods, and that's the only color I like. I also use the Siri feature to activate some 'smart' lights in my home.

I bought this and when I got it home quickly realized it didn’t have the functionality I was looking for

I generally love the Apple ‘eco system’. When the speakers work, they are great. Very convenient to just select speakers in multiple rooms. Unfortunately I have had lots of problems with them over the years. I have a good fast wifi network with fast internet and everything has great signal strength. I submit feedback to Apple, nothing ever gets resolved. If you have a couple of these in a room or two, you’ll probably be just fine. I think I have 16 of em throughout the house, several are configured as ‘stereo pairs’. Almost any time I select speakers in multiple rooms, you can hear a slight lead or lag room to room that seems to get worse with each song. Hit pause for a few seconds then play again.. it gets better for the rest of the song or so, but then right back to being out of sync.. which nearly makes them useless for whole house sound. Other times I’ll be in the middle of a show (streaming on Apple TV), one of the two speakers of the stereo pair will simply stop playing anything at all. I have to unplug it, plug back in and wait a minute or two. Worse yet the update to os 17 took my living room out of commission, no matter what i did, homepods no longer worked. Had to restore all 4 of the homepods to factory settings. I believe they made it so you cannot have 2 stereo pairs in one room.. which i had done for years.

Sounds good, the shipping sucked and took forever but once I plugged them in they made noise.

Speaker is weak not enough power…Bose is way better.

Open box item did not work at all. Spent too much time with geek squad and Apple just to find it was faulty.

This has the potential to be an amazing product. Overall, the build quality is great and so is the sound (it could get a little louder but I find myself hardly needing more volume). The touch controls are fine, but sometimes bothersome if you accidentally trigger a command when you want to turn the volume up or down. The problem is, this just shouldn't be used solely as a speaker. For the same amount, you could get a far superior speaker. To make this speaker worth the purchase, you would need to utilize its voice assistant and smart home capabilities; and, these features are incredibly half-baked and cumbersome. Siri herself is fine but still worse than Google's assistant (my only other experience). However, Siri connects to very few apps and services in comparison to the competition. Also, the more Apple products you have, the more irritating the assistant is, as "Hey Siri" triggers all of your devices, often leading to my phone or iPad running commands I wanted the HomePod to run. Lastly, my main reason for getting a HomePod was for Apple's smart home environment, HomeKit. The HomePod mini supposedly offers new technologies that increase HomeKit's reliability and efficiency (mainly Thread protocol) compared to other smart hubs and assistants. The problem is, HomeKit, one of the driving factors behind purchasing a HomePod, is absolutely terrible. The pairing of smart devices is tiresome, the UI is slow, confusing, and inefficient, and the software often just doesn't work. My phone's HomeKit app, for example, hasn't been working for a week. So, if I want to utilize my smart home devices (which thankfully aren't that plentiful), I have to walk over, manually touch the HomePod (so I don't yell "Hey Siri" and trigger my other devices that HomeKit has decided to give up on), ask Siri to turn on my lights, and hope it works—like a light switch that takes 20 seconds to turn on. Oh, and if you want to address devices individually (dimming, change color, turn one off; keep another on), good luck. All of this is to say: if you want a speaker, but something cheaper or of higher quality at the same price. If you want a voice assistant, just use your phone (or Google/Alexa). If you want a smart home hub, well, find something else or wait. After all, the foundation is there, it's the software that is lacking. Maybe in a year, it will actually be worth it and the new technology can actually be utilized.

i was unsure about getting this speaker but this speaker has the best sound quality I've ever heard, i thought that siri was going to suck but it actually works better then on the phone. i can actually talk to siri like normal and she works every time. the bass i can feel through the floor and the sound is crisp and clear, i think apple will make siri more capable of features in updates so im not worried about that, its a little pricey but i think its well worth the money now

It’s irritating piece of junk, no Bluetooth. Music plays with delay, unless you’re Apple Music subscriber

I bought the HomePod on bestbuy.com I paid for a new one and they sent me an open box Twice.

Not so good. Had it a year and have to take it in for repairs.

Must have internet and doesn’t connect via Bluetooth. Pretty terrible experience.

This product is handy for use with the apple home app but the speaker itself was a huge disappointment

Despite what the critics (who say the same of every Apple product) say the HomePod is excellent, and a wonderful addition to the Apple ecosystem. Granted, if you use another ecosystem or a variety of tech from different companies the HomePod is not for you. But for someone who uses Apple exclusively and wants a killer speaker that works seamlessly with other Apple products, it is a home run! Siri answers anything I ask appropriately, and the sound quality is superb. Other than for music, I love the ease of pairing it to my Apple TV and filling the room with audio when I'm watching movies. Five stars!