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Customer Ratings & Reviews

Model:
MJ2D3LL/A
SKU:
5902429
$129.99

Customer reviews

Rating 4.6 out of 5 stars with 16570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent sound quality, which is frequently highlighted. They also appreciate its ease of use, convenient size, and good volume and bass. Further positive feedback includes its appealing design, seamless Siri integration, broad compatibility, simple setup, and good value for the price. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 825 Showing 16,481-16,500 of 16,570 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Pretty but isnt Functional!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this speaker for over a year. At first i was so excited. It looks great. Sounds great. But the features are horrible and only work 10% of the time. The other 90% of the time I have to fiddle with it and my phone to connect the two until I get frustrated and go put on a pair of headphones! Save your money! Go buy an Alexa or a google home. Soooooo much cheaper and more functional ! So disappointed in apple, everything else I have from them works effortlessly. But this Homepod mini???? Id give it 0 stars if i could !

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing. Only con is the stereo separation is not great compared with traditional two-speakers set up, which may be solved by pairing with another homepod later when the stereo support is available.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound, Not quite complete

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Home pod for my parents for the Christmas exchange. The Black Friday Best Buy price could not be beat. My parents love being able to listen to music, podcasts and *some* phone calls though the Home pod. It is an excellent device except in the phone call area. The phone call portion does work for ONE Apple ID. However, the Apple website (https://support.apple.com/en-us/HT208341) implies that other Apple IDs can route phone calls through the Home pod. We even called Apple support and were informed that only ONE Apple ID could make phone calls. Again, leave it to Apple to make a product that not only looks amazing but sounds amazing. Its just it doesn’t work as well as implied. Hopefully in the future Apple will fix this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Meh... just meh... Who cares what Siri can do?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HomePod knowing it had many limitations including the fact that if you used anything but AppleMusic, you were screwed. No problem because AppleMusic is all I use. After hearing a display unit, I decided that the sound quality was good enough. My biggest issue with any single speaker is the lack of stereo separation. There's nothing worse to me than muffled, crappy sound quality. The HomePod sounds good for most songs. I'm a fan of the 70's and early 80's singer/songwriter stuff and some of it just doesn't sound all that good on this thing. AppleMusic's collection doesn't help in that volume levels are all over the place. Huge inconsistencies require that you turn on sound check which may have something to do with the sound quality. I bought the HomePod after iOS 11.3 was released. This version allows for controlling the HomePod from an iOS device like your iPhone, but figuring out how to get to it was a pain. Once you know, it isn't horrible. Unfortunately, if you have an AppleWatch, the only way to use it to control the HomePod is to first connect to the HomePod from you iPhone. The problem is that the connection isn't stable and doesn't last. Within a song or two, you have to go back through the steps of connecting to the HomePod. Very annoying and frustrating. While the concept of just telling it to play something custom for you is nice, there are times when I want a specific playlist, and I want to pick the playlist from a device. I also want to control the volume from a device rather than having to speak my command. This is especially important if I'm on a call and perhaps the next track is a bit too loud. I can't pause the caller and say "Hey Siri, volume down". And due to the fact that the iPhone won't stay connected to the HomePod, you have to go through all the stupid steps of connecting to it before you can turn the volume down. I have also been experiencing issues with the HomePod just stopping. This mostly happens when I've connected my iPhone and then chosen a playlist. It will play one song and then start to play the next track and go silent. I either pickup the phone and press play (or go through the steps to reconnect it first and then press play) or I yell "Hey Siri Play". And yes, I yell it because I'm so frustrated and annoyed by that point. I personally don't care how limited Siri is. I own an Echo and quite frankly rarely use it as I find it annoying. All I care about is playing my music on a good to great sounding speaker, and being able to control that music with a device, be it my iPhone or AppleWatch. Until things change, HomePod is a bummer and waste of money. Due to the technology inside, I believe the device has the potential to be great, but who wants to wait for Apple, especially since they never share timelines or specifics as to updates. I've decided this thing is going back to the store. Being an early adopter with new Apple tech is just not worth it anymore.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would absolutely not recommend. I have had connectivity issues from day 1. Always loses connections, temp and humidity sensors constantly stop working. Often times it doesn’t work with my AppleTV. Very disappointing. I had these for my smart home and honestly my cheap google home does a better job of vlconteolling my smart devices DESPITE having an iPhone 14.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Siri is horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point with all the virtual assistants siri is very outdated. It can’t even do simple tasks because it will either ignore you or just give you a nonsense response of how she cannot find it or how she can’t do it. Just go with an Amazon echo its cheaper and way better assistant. The HomePod itself is well made and has good sound but it is a hassle working with siri.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Apple really missed the mark on this one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to use one of these in a business environment was such a process. In most business/enterprise/education environments you have to enroll devices -- this is a network security feature that only allows registered devices access to the network. Devices are usually identified by their MAC address (no relation to Apple). It could be super easy to just print this on the box or on the product where the serial number is (btw who's idea was it to print all the text in the same color as the base of the HomePod? -- it's literally like those undercover police cars that say "Police" in a way to where you can barely see it from the right angle). So began the tedious task of trying to hunt down the MAC address. Before I could even begin the setup failed because it wanted me to enable two-factor authentication and sign into my iCloud. There should be a way to choose a mode -- consumer or commercial (enterprise/education) that bypasses these two requirements. Because i setup my Apple ID a long time ago, I had to go thru and reset my security questions and then answer them to proceed. Then I had to turn on my iPhone's hotspot and source a second iPhone to use to actually set up the HomePod. After that process was completed, I had to use a Mac (computer) and connect the Mac to my iPhone's hotspot which after downloading an app called Network Scanner (by Trend Micro) finally revealed the Mac address for the HomePod. This whole last step with the Mac could've been eliminated if Apple would provide a way to see devices connected to the personal hotspot on iPhone, like Android phones do. Nonetheless, after getting the MAC address and registering it with the network, I had to restore the HomePod and go thru the setup process again to actually get it on the WiFi now. The average person isn't that committed or technical to spend an hour trying to do all the things you need to do to get a HomePod working in a secure networking environment and nowadays with a lot of business technologies slowly making their way into home network devices (i.e. mesh networks, cloud networking) it's becoming more of a reality that this (MAC address filtering) is something you may run into. While I understand these extra protocols if you're going to be using your HomePod with home automation devices, it seems like a lot of extra, extra for someone just wanting to stream music from iPhone/iPad/Mac to a speaker wirelessly. And at a steep premium even so. After setting it up, the audio was impressive, immersive and had just the right amount of punch for bass. At times though, it seemed like the audio was really coming out at about a 45 degree angle versus a 180 or 360 that's advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for families with small children

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long-time Apple user, love all of their products, but totally disappointed in this one. The parental controls on this are completely obtuse and inadequate. There is no option to filter content on the device itself (filtering has to be done through the primary user's account, which creates another problem--see below). I spoke with Apple customer support for over an hour about the issue and they confirmed the issues I describe below. I purchased two of these for my young children. We subscribe to Apple Music's family plan and they each have an iCloud account, so that I can manage the parental controls. What Apple doesn't tell you about the HomePod Mini is that the primary user of this HomePod Mini must have *their own* iPhone or iPad to set it up--my kids don't have these. I assumed I could set it up for them, but this is not the case, which Apple Customer Support confirmed. When I attempted to set it up for them, it automatically associated my iCloud account with the HomePod. The software appears to let you change this in the settings by signing out, and then signing in another user. This seems to almost work, but for whatever reason, the parental controls of the primary user (not my kids' accounts) still apply. So once I had my son signed in on the HomePod Mini, it recommended his music, but without any filters at all. I wasn't pleased with Apple playing the N-word on Christmas Eve for my 9 year old. Even when following Apple's own parental control structure and staying in their "ecosystem," we are unable to avoid this garbage for our kids. Apple seems to think the correct solution is that I buy each of my young kids a thousand dollar iPhone. Apple needs to think about how their products affect families and do better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute BUT It’s hard to believe that Apple would make something so wired. I don’t see the upside to owning this over ny other wireless speaker. It’s hard to connect via blootooth and the volume is very limited.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Speaker!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker. It sounds amazing and it looks great. I really like the screen on the front of the speaker. Only downer is that it doesn't allow Apple Airplay yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One who listens to music on a nightly.... the speaker sounds great. I currently have two and will soon have a 3rd. Thanks Apple for making a smart sounding speaker for music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    superb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device is immaculateness to the sound of my ears. very clean, pure, and vibrant. I can finally listen to my favorite song 'Africa' by Toto the way it was meant to be heard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happiness is determined by Expectation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't expect Siri to be a genius, then you will be happy for this SPEAKER's sound quality and basic functions (e.g. tell it what to play, and turn on/off hue).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker will change your life! It can do so many things, I can't believe I was able to live without it. And the sound...awesome! BUY IT!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers have great depth & range. Great also if you’re considering making your home a “smart home”. Really glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HomePod Is Cool!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HomePod for my Apple Music listening pleasure and the sound is great. I just wish I would have bought the HomePod sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Unbalanced sound - Not white

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of reviews out there so I will focus on the one thing I liked and the three things that made me return the Homepod. The one thing I like about the Homepod is that it can really fill a room. And unlike my Sonos, the music sounds the same almost anywhere in the room. With the Sonos, it's best to stand in from of the speaker. Unfortunately, this is the only pro of the Homepod for me. I purchased the Homepod to see if the sound was as good as people say. The sound quality is good but I hate the balance. WAY TOO MUCH BASS!! It's all bass, a little bit of highs and very little mediums. A lot of people like a lot of bass but this is ridiculous. Lows travel well through walls so it quickly becomes annoying for other people in the house and/or neighbors. As a result you're force to listen at very low volume. My second issue is the lack of access to other music services. I knew it going in but it's more annoying than I expected. You can use Airplay but it is laggy and what's the point of paying $350 for a speaker if you cannot use voice control. The last thing that bothered me is the color. The speaker is not really white. The mesh fabric is but the plastic cylinder under is black which make the Homepod look greyish. Overall a big $350 disappointment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple behind Amazon with features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should show the time like the Amazon Pod does! 

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The BEST audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won 4 HomePods because they are the absolute best audio in this class of speaker. Don't listen to the naysayers; get the best!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I already have the black one now I can use both for parties or have one in the living room and one in the bedroom

    I would recommend this to a friend