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Customer Ratings & Reviews

Model:
MJ2D3LL/A
SKU:
5902429
$129.99

Customer reviews

Rating 4.6 out of 5 stars with 16570 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent sound quality, which is frequently highlighted. They also appreciate its ease of use, convenient size, and good volume and bass. Further positive feedback includes its appealing design, seamless Siri integration, broad compatibility, simple setup, and good value for the price. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 827 Showing 16,521-16,540 of 16,570 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another Great Apple Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Fills the room nicely. Looks good too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Excellent Speaker, Terrible Assistant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the Homepod of nearly 2 years now and the experience has been consistent throughout. The sound quality in my small apartment is spectacular. I have never had a better speaker. It all falls apart with Siri. For the record, I also have Alexa in my bedroom and got Google home as a gift (the small ones) so I have experience using all 3. Alexa and Google are extremely responsive. The can answer complex questions sometimes which is surprising. Siri always directs me to my iPhone to look online. Boooo. Siri will also tend to respond to the TV, even when nothing the TV said sounded remotely like Siri. I have run into trouble keeping timers, playing the right songs, adding things to my list, you name it. Siri's dumb. TL;DR, get if if it's $200 and you want an awesome speaker. If you want a good assistant, avoid this thing at all costs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers rich, luxurious sound and Siri works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible speaker design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this speaker is decent. However, the controls are terrible. Good luck trying to play music on it. There are two volume buttons, but trying to distinguish between play/pause or volume is unnerving. Also there is no OFF switch. It can be set off easily unintentionally, so if you have it on another room, or outside, you may not even know its playing a random song or podcast. You basically have more control over headphones. To set it up, you must first add it to your "Home". There is no easy way to share or stream to it unless first added, which is a major nuisance. It is not portable at all because there is no battery, which makes it much less functional than the majority of good bluetooth speakers that exist today. I did not see any improvement in sound quality using AirPlay to cast to it, vs the other Bose and Sony portable speakers that I own.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this but then it deleted all my rooms and accessories that I had previously connected to my Home app. Now I am struggling to add all my rooms and accessories again and some of them don't have homekit codes and added automatically to the Home app before I got the Homepod but now my Aqara devices are gone and I can't add them back since they dont have homekit codes. This is not by any means easy to set up if you've already started a smart home. Now I have to start from scratch and some of my devices are totally useless because they can't be added into homekit for a second time. My Hue lights connected again with no problem. Hopefully I can get my Kasa plugs to reconnect. I regret buying this garbage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    What ever trips your trigger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased March 17, 2018, immediately while playing first song, I wasn't impressed. Speaker doesn't sound bad, but doesn't sound great either. I definitely wasn't wowed, impressed, or blown away. Speaker does sound better than other compact speakers I've listened to, but it's nothing but a mono speaker with a little kick to it. Siri is,,,,,,well typical Siri, misses a lot of requests no matter how clear or precise I speak. Speaker is way overpriced, and personally could not see buying another Homepod just to create stereo, the cost would be insane. Everyone is not the same, what I may not like, someone else is excited over.,,,,,,With all the positive reviews, I tried it myself, and soon realized this is one time the reviews just missed it. I have to wonder, with all the positive reviews and carrying on about how great this speaker sounds, it really makes me wonder what were these people listening to before they purchased the Homepod,,,,hmmmm maybe a transistor radio or a one piece ear plug. Don't take my word for it, try it yourself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst apple product ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most unreliable products apple has ever made. Nothing works. God help you if you plan to use Siri.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mistake on specs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple - HomePod does support Wireless Multi-Room Audio. The spec is listed as a NO. It needs to be changed as a YES. A costumer was the one pointing it out on a chat support.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Your Job!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is CRAP! Bought “open box” HomePod mini from bestbuy.com. The speaker had former owner’s information and wouldn’t pair. I had to restore it to factory settings, which took some time. Went to Best Buy in Amarillo, TX to get discount or store credit for doing Best Buy’s job! But manager declined.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Amazing sound but Siri is dumber than on iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to love the HomePod but after testing it for a day, found that the sound was excellent but Siri was too limited and annoying, so we returned it and purchase Google Home Max instead. Siri could do very basic things like tell the time, the weather, or set a timer but most of the time she got music choices wrong and couldn't find albums in my Apple Music account. Apple shipped this half-baked and the smart assistant isn't smart at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrated right in my everyday life because of the numerous apple products I have I would recommend to anyone with an IPhone or apple friendly product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    We received lightbulbs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a review of the HomePod. I will write one of those when I actually receive it. Instead of the gift my husband was supposed to receive (this item), he received 3 Philips Hue lightbulbs. Completely wrong item delivered. Really unfortunate “surprise” for him to receive lightbulbs from a good friend who was so excited to give him this product. When I called Bestbuy to figure it out, we had to cancel the order because they couldn’t determine what to do to rectify this strange mishap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good small speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smart speaker I have used. It is a must if you are an Apple person and are connected with their ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it for my bedroom , good sound and perfect to manage with my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No Compatibility = Deal Breaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is 0 compatibility with third party music services like pandora/google play/spotify. Both the google home systems and Amazon Echo's have this, plus better assistants. For $350 this thing is a joke, it was great sound quality but Siri is horrible at processing commands and needs a ton of work. Maybe next year this thing will be worth it but right now you can deck out your whole home with google or amazon for the same price as one of these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Powerful Audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three years later and this is still my entertainment center.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to make the transition from an Alexa device to this because I do not like Amazon products and this is the most ridiculous piece of technology I’ve ever tried to use. It was miserable to set up and none of the features would work on it correctly .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Owning this is a bad experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible interface. We have all apple products because they 'just work.' This thing is just crap. Pairs, doesn't pair. Drops calls, grabs calls. Has a mind fo it's own. Speaks in the middle of conversations. This is tech that makes my life worse. Not an apple product by any metric

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good love apple HomePod coooooooooooooool coool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product. love the Homepod

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product as always. apple is the best. swift delivery too

    I would recommend this to a friend