Customer Ratings & Reviews

another amazing apple product! fast shipping always helps too!

I'm happy with most things Apple... However, after a week of trying, and with two hours of tech support over that week, this thing still drops the wifi connection constantly. Plays well over the phone and iPad, but iTunes on the iMac loses it all the time. Or, is it the other way around...? When it works, it's "OK." When it doesn't work, it's just not work constantly turning it back on. Not sure how cheap it would have to get to be worth putting up with. Odd thing is, our other speaker sets work fine on the same wifi... A defective unit? YOU bring me one and install it and let's find out. I'm done with this project. Maybe 2.0... 3.0 won't do this? Wow, just as I got done typing this it came to life again.. Oops... There it goes... Yeah, gone again. Too bad. Oh, as for Siri... Like giving directions to a three year old; SOMETIMES it gets it...

GARBAGE!! Homekit doesn't work, I have the original Homepod and it'll turn on my lights just fine. This hunk of junk won't at all. I will tell you it is durable, I slammed it on the ground a few times and it never shattered. The insides are ruined but the outside is still fine.

This is one of the best thing Apple has produced!!

This device just takes over all your conversations. Once installed you cannot delete from your iPhone. Only way to remove is to unplug the device. Useless piece of junk.

When it worked, it was decent, though every feature worked intermittently. Now that it has stopped working completely I can confirm it's absolute garbage like most recent Apple products. If it had stopped working sooner, I could at least return the piece of crap.

Will not stay connected to internet connection. Tried almost every way to keep it connected, will stay on for about a day or two then suddenly lose connection.

The HomePod is not ready for prime time. I foolishly thought this would replace my Echo. But it currently doesn’t work with the Harmony remote, so I can’t control my television with voice commands. It doesn’t control my Nest thermostat or Dyson air purifier. It won’t play Pandora and doesn’t allow Bluetooth connections, and it won’t play the CDs I’ve loaded into iTunes or songs purchased from Amazon—it will only play songs purchased directly from iTunes. The restrictions are ridiculous. I don’t care if it sounds better when it does almost nothing I need it to. I’ve been a huge Apple fan all my life, but this is a big miss.

Looks good. It doesn't work! I have been an Apple fan since 1988 and I have never seen a speaker so bad in my life. I purchased one to test, and it passed basic testing of sound quality. Then I purchase a second one to pay for my Apple TV, and that was so painful to set up. Once set up it never worked. I spent multiple phone calls lasting more than 5 hours total and Apple Support couldn't figure it out either. I returned them eventually.

Recognizes requests half the time for basic things like light control, frequent error “something went wrong” with no description

It doesn’t play anything. It just says it’s not in the library.

Drops frequently and does not automatically reconnect. Audio quality is good but the disconnection thing is absurd.

If you are smart you buy a real sound system. Count on spending an inordinate amount of time if you do not use two-factor authentication on you apple account. This MUST be enabled. There is NO CHOICE. You have to network this device to your home internet connection. You have NO CHOICE. You must use WiFi in order to connect instead of bluetooth-you have NO CHOICE. Only Apple knows what CHOICES are best for us. Instead of making a high quality speaker that could be integrated into your sound ecosystem, Apple thinks we want a speaker that can listen to us all the time. This system has no ability to be configured by your laptop or desktop, only your iPad or iPhone. You have NO CHOICE. You cannot simply take it with you and use it as a bluetooth speaker. It must have an internet connection. Anybody naive enough to think Apple doesn't collect personal information should rethink their stance. You are forced to make this unit part of your network. If you do not like any home network security, by all means, buy the HomePod. Now as for sound quality, the sound is not that great. It really is not. It has too much bass. It is too late for me. I bought this thing months ago and finally opened up it. Good luck on your $350 paperweight. It really does have enough heft to keep your papers from flying off of your desk.

Do not buy this for music listening. The speaker is far too quiet, unless your in a closet.

I do not get all the positive reviews. I mean yes the sound is going to be better then an echo or google device, but overall the quality is just average at best. The volume doesn’t get that loud, the bass is audible, but lacks presence. Mid range seems a bit muddied at times. Siri doesn’t respond unless I’m right next to the speaker. My five year old Bose sounddock speaker sounds worlds better by comparison.

I don't know what everyone is talking about when they say "This speaker has exceptional sound", or " This speaker has incredible bass", I have tried it in a larger room, smaller room.etc. This speaker has ok bass, but nothing special. A soundbar, and sub woofer combo stomps all over this thing in terms of bass. This speaker also doesn't go as loud as I would like. Not having bluetooth is a major no-no for Apple. I like the marshmallow design, but cannot justify keeping this for $350. The reason being that it has average sound (for the price), and Siri is severely lacking in capabilities compared to Alexa. Air play also seems to cut in and out at times with the homepod. I have an Ipad Pro, and an Iphone 7 plus (both of which I love), but they missed the mark with the homepod. Back to the store it goes!

The HomePod is not ready for prime time. I foolishly thought this would replace my Echo. But it currently doesn’t work with the Harmony remote, so I can’t control my television with voice commands. It doesn’t control my Nest thermostat or Dyson air purifier. It won’t play Pandora and doesn’t allow Bluetooth connections, and it won’t play the CDs I’ve loaded into iTunes or songs purchased from Amazon—it will only play songs purchased directly from iTunes. The restrictions are ridiculous. I don’t care if it sounds better when it does almost nothing I need it to. I’ve been a huge Apple fan all my life, but this is a big miss.

I had a chance to get my hands on this device as a demo. It is lacking what Google and Amazon have been doing great for years. Apple comes out of the gate with older technology with less support for triple the cost.

Another overpriced Apple product that doesn't live up to the hype -Lack of compatibility -Siri sucks -Sound is good but not great

Sure it works better with apple products than anything else, that's where the good news ends. First of all sound quality for a $350 is not great. Gets loud but bass is very bad. I think if you're going to sell an over priced speaker you should make it sound like a $350 speaker. Sound quality is obviously not what anyone cares about though anymore. They want things to make their lives better and to show off to their friends. It's like beats headphones overpriced garbage. What more do you want to know....