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Customer Ratings & Reviews

Model:
MQHV2LL/A
SKU:
5902411
Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 6623 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the HomePod's exceptional sound quality, encompassing its bass and impressive volume, and find it easy to set up and use. Positive feedback also highlights its sleek design and seamless integration with other Apple devices. However, some customers express concerns regarding the high price and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 6,623 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound in a Small Size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best sound in a smart speaker. Despite the size, which is pretty compact, the sound is rich and full. The only issues I have found, is when I compare it to other smart speakers. Currently, Siri is no match (Knowledge wise) to Alexa. Hopefully Apple will continue to improve Siri, but that is not why you buy the speaker. You buy it for the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent home speaker and assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why the press is stating it is selling slowly. Sure, Amazon Alexa products and Google Home products have a wealth of resources to ask from but Siri does answer what I ask it the majority of the time. The sound is immersive and not too overloaded with bass or treble. It’s easy to set up and you can either use Siri to play music or your device. It’s a great addition to one’s home.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great Sound, Bad Voice Assistant

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these speakers is objectively great. It has a very low bass levels and very notable treble. Great for anyone who listens to hip-hop/pop/edm. They don't however sound that great in the mids (voices). I will say the speakers used here are far greater than those found in any other voice assistant speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best speaker of its kind, bar none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a house that has a number of google devices and speakers, this portable speaker stands out with impressive performance, ease of use, portability and functionality. We love it at its lower price! Highly recommend it over its competitors. Still, Apple should drop its price to be more competitive. Probably sell a bunch more at a better price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about the HomePod, but I figured I could return it if I didn't enjoy it as the price is a little steep. Turns out that I love it and use it more than my Bose sound bar. I use "Hey Siri" to control my homes lighting and for playing music. The actual speaker is pretty incredible and easily fills the living room/dining/Kitchen from a tucked away location. It's barely noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Siri, Sound quality

    Rated 5 out of 5 stars

    Insanely Great Sound - Good Siri!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this little speaker is absolutely amazing. It is quite immersive! Siri is great, too, and can hear my commands even when I'm talking in a normal voice down the hall when the music is blasting! It's a great addition to my home entertainments system, which includes an Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HomePod. I have them set up as a stereo pair in my bedroom. The sound they produce is great clear high and mids and a strong bass. It also integrates seamlessly with SIRI and my Home App to control my smart devices. Best Buy occasionally has it on sale for 199.00 (half brice), which great value and unheard of from Apple!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker with great sound and bass. Connects with your iPhone and Apple TV with ease and can connect to the Apple TV automatically which makes it super easy to watch tv with a great speaker! I ended up buying a second one to get the stereo sound. I love this speaker and Apple messed up by discontinuing it.

    I would recommend this to a friend
  • Pros mentioned:
    Siri, Sound quality

    Rated 5 out of 5 stars

    Fantastic speaker and smart device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HomePod may not be for everyone but it is the best combination of speaker and smart device. It sounds fantastic, the microphones pick up commands easily (sometimes too easily when it mistakes other words for "Hey Siri"), and Hey Siri works reasonably well. Siri may not be the best assistant out there but your privacy will be better protected than with the alternatives at least.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than Average Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It simple to operate, compact with big sound. A good value for $200 (which you will often find it). If you’re in the Apple ecosystem, it’s an easy way to expand good sound though the house. It also brought me into other “smart” items like lightbulbs... seriously when your hands are full, being able to tell it to turn them on/off is really REALLY nice. And adding a second HomePod will really impress. I do love it, but it may not be for everyone and that’s fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great Sound; Limited Functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Sound quality is great; far superior to my existing Echo. - Product feels high quality, all the way down to the fabric textured power cable. I’d have been upset if this came with the generic Apple plastic white cable that inevitably gets dingy/yellow and begins to fray. - You can use other music services outside of Apple Music (via AirPlay), just not natively. I’d prefer natively, but listing this as a pro because I have seen some misleading posts saying services like Spotify cannot be used at all. That is incorrect. Cons (most regard it severely lacking as a smart speaker): - Cannot set multiple timers. Especially when cooking, I’ll often have multiple timers going on my Echo. - Inability to recognize different people. This one is especially annoying if you want to be able to receive/send calls or texts through the HomePod. The speaker is linked to my phone. Even if I’m not around, anyone with access to the speaker can send or receive messages from me (if the option is enabled), despite the fact they are not me. My options are to either disable the feature entirely, or be aware that anyone (friend or family) who is near the HomePod, would have unfettered access to my messages/calls. - Siri in general is lacking. For instance, if I ask Siri if it is going to rain, all I get is a “yes” or a “no”. If I ask Alexa the same thing, I get a percentage chance of rain and expected amounts. Several other instances, but just one example. - No ability to use other music services (i.e. Spotify, Tidal, etc.) natively with the device. As listed above, it is doable through AirPlay, but this comes at the cost of more in depth voice commands. - Was foolishly hoping the Nest would become HomeKit compatible since Apple made HomeKit authorization digital now (no longer requires physical hardware). That is not the case. Another thing to keep in mind, Apple’s control over smart home items is limited to HomeKit devices. More may come soon with recent changes to HomeKit, but if you have anything from Google (like the Nest) don’t get your hopes up and factor into your purchase decision. Conclusion: Overall, the speaker is great, for a speaker. As an introduction to a smart speaker? Not so much. I would only recommend this (currently) to users who are subscribers to Apple Music, primarily use Apple mobile devices, and who have HomeKit enabled devices. Many of my complaints can be resolved via over the air software updates. However, I’d say don’t buy and wait for that to happen, wait for that to happen and THEN buy. Apple is far less likely to address these complaints if they get solid sales of the device out the door.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for about 6 months now and I am still in love with it. It does so much more then I use it for, but I mainly bought it for my music. The speakers are really excellent and the sound is superb. The bass is not overwhelming, but perfect in my opinion. I know the sound of music is subjective. Really happy with this and I have zero buyers remorse. You won’t be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound. Replaced Alexa

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for an Alexa alternative for a while now... while amazon talks a lot about compatibility with devices and what they can do for you... they leave a gray area when you look at privacy. And the fact that all the recordings are left in your amazon account, kinda concerned me... so being part of the Apple Ecosystem, and how good they are with privacy and security, I decided to give HomePod a try when best buy had them on sale. Picked up two. Right away I noticed the quality of sound, so clear and crisp, you can tell that the HomePod was made for a audiophile, I couldn’t believe from a small little thing. Once I did the software update, I pair them on stereo mode and wow it really does it. I decided to watch a movie and connect them to the Apple TV. Pretty good sound there too... would they replace my surround? Probably not but If you have an apartment and a smaller living room that is a great sound bar for you. And wireless!! Also with AirPlay 2 you can hand off music from your phone to your HomePod that’s very cool. Now Alexa can definitely do more, but if you download IFTTT you can setup a bunch of shortcuts that will work with Siri.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of Fraud - Received a Gen 1 HomePod

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am pretty upset, I purchased an open box HomePod Gen 2 in “Excellent” condition and brought it home, I was underwhelmed by it but decided maybe getting two for stereo mode would make the experience better. Oddly enough I could NOT get the speakers to sync up, I look at the model numbers and and odd…different model numbers. I look a little closer at the models and note the tops are different…as is the bottom, and interesting enough one lights up upon touching and the other doesnt. Do a quick search and yep, Best Buy gave me a Gen 1 HomePod in the packaging of a Gen 2 HomePod. I am BEYOND livid, I dont have much time to be going to the store for these errands, and now I need to go back tomorrow and get a replacement. Very disappointing BB…

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not as smart as the google and amazon devices, but they also can't compare to the quality of sound of this speaker. It'll do basic tasks such as texting, phone calls, alarm clock, and play music. I got it on sale and at the price i paid i would recommend this product. It sounds great and can fill your home with quality volume while taking up very little space.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Small and discreet. Bass is amazing. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Siri, Sound quality

    Rated 5 out of 5 stars

    So sad to see it go

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot for the life of me figure out why Apple discontinued these wonderful speakers. The original HomePod is excellent as a room speaker or two as speakers for the Apple TV. They could have at least kept making them for these two uses alone. Excellent sound quality and Siri integration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Had this for almost a year now and I love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Apple HomePod almost a year now and I love it. It has helped a lot and has made my life convenient. I would like to purchase another one and hopefully have a stereo pair. This is a great sound addition to my tv, a good personal assistant, and wonderful for music! No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Apple Homepod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My living and dining room area are separate from family room and open kitchen area where my AV system is located. Wanted something in the living room area were I put the HomePod. The sound is amazing for such a small form factor. Going back tomorrow to buy a second HomePod to pair together. It’s very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful upgrade from Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound of bass and crisp music. I can hear it all with this devices. The best part is that is was a lot bigger than I originally thought it would be. plays music right of your iPhone and will go through all your playlists. Still learning about it and all its functions. Can't wait to see the Apple upgrades making this little guy much more powerful and informative with the media.

    I would recommend this to a friend